Jennifer Stout
Mccordsville,IN
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Indiana Army National Guard
03.2017 - 09.2021
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Conducted root cause analysis in deficient areas to identify and resolve central issues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Information Technology Specialist
Indiana Army National Guard
08.2015 - 03.2017
- Prepared reports by collecting, analyzing and summarizing information.
- Performed tests of functionality, security and performance of different workstations and devices.
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Inventory Control Specialist
Indiana Army National Guard
11.2011 - 05.2015
- Reviewed order data to verify transactions and shipping dates.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Education
Associate - Information Technology Support
Ivy Tech Community College of Indiana
Indianapolis, IN09.2021
Skills
- Accuracy and Efficiency in Documentation
- Hiring and Onboarding
- Policy Development and Enforcement
Timeline
Operations Supervisor
Indiana Army National Guard
03.2017 - 09.2021
Information Technology Specialist
Indiana Army National Guard
08.2015 - 03.2017
Inventory Control Specialist
Indiana Army National Guard
11.2011 - 05.2015
Associate - Information Technology Support
Ivy Tech Community College of Indiana
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