Jennifer Stoutz
Kernersville,NC
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Billing Coordinator with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.
Overview
24
24
years of professional experience
Work History
Billing Coordinator
Upstream
09.2022 - Current
- Perform chart reviews to ensure accuracy
- Charge entry
- Compile billing details in Excel using pivot tables and VLookups to prepare team for charge entry
- Compile data for Financial Transparency Reports to send to practices
- Follow up on claim denials
- Ensure that members of the Billing Team are completing tasks assigned to them
- Perform audits on the billing and clinical teams to ensure accuracy.
Claims Analyst
United Healthcare
06.2014 - 09.2022
- Process Health Insurance Claims
- Extremely familiar with medical codes, including ICD-10, CPT and Revenue codes
- Team Macro Champion
- Compile Reports for Management
- Proficient knowledge of COMET, UNET, ISET and WebEx software, as well as Microsoft Office.
Customer Service Specialist
Self-Employed – Independent Contractor for Arise Virtual Solutions
11.2009 - 06.2014
- Answer incoming customer service/sales calls and emails for a variety of clients, including Walgreens.com, Disney Dining and Orkin Pest Control.
Quality Analyst
Aetna
01.2008 - 11.2009
- Audit claims
- Prepare reports for management
- Various special projects as needed.
Paralegal
Woodruff Law Firm, P.A., Greensboro, NC
03.2000 - 04.2007
- Draft legal documents including lawsuits and private agreements
- Assist with trial preparation and trials as well as mediations and settlement conferences
- Schedule mediations and depositions
- Transcribe court audio recordings and attorney dictation
- Answer phones and perform all receptionist duties including greeting clients, processing mail, etc
- Update and maintain client files.
Education
Certificate – Medical Billing and Coding -
AHIMA
03.2014
Graduate -
Northwest Guilford High School, Greensboro, NC
06.1999
Skills
- Microsoft Word, Excel, PowerPoint, Outlook
- Audit Support
- Deadline-oriented
- File Management
- Data entry proficiency
- Accuracy and Precision
- Claims Processing Proficiency
- ICD-10 Knowledge
- Team leadership
- Electronic Health Records Experience
- Effective Communication Techniques
- Staff Training and Development
References
Available Upon Request
Timeline
Billing Coordinator
Upstream
09.2022 - Current
Claims Analyst
United Healthcare
06.2014 - 09.2022
Customer Service Specialist
Self-Employed – Independent Contractor for Arise Virtual Solutions
11.2009 - 06.2014
Quality Analyst
Aetna
01.2008 - 11.2009
Paralegal
Woodruff Law Firm, P.A., Greensboro, NC
03.2000 - 04.2007
Certificate – Medical Billing and Coding -
AHIMA
Graduate -
Northwest Guilford High School, Greensboro, NC
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