Jennifer S. Wells
Loveland,OH
Summary
Dynamic and results-oriented Multiple Line Insurance Representative with extensive experience in providing exceptional customer service and maximizing sales opportunities. Proven track record of effectively cross-selling various insurance products, including auto, home, and life insurance policies. Skilled in building strong client relationships, assessing needs, and tailoring solutions to meet individual requirements. Exceptional communication and negotiation skills combined with a deep understanding of insurance regulations. Dedicated to delivering unparalleled support and achieving client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Multiple Line Representative
State Farm
Cincinnati, OH
01.2023 - Current
- Adeptly sold and serviced a range of insurance products, including auto, home, and life policies.
- Utilized broad knowledge to recommend solutions to potential customers.
- Assessed clients' insurance needs to recommend tailored home and auto coverage options.
- Identified cross-selling opportunities to promote additional insurance products effectively.
- Maintained current knowledge of industry trends and regulations to provide informed client support.
Shipping & Receiving Manager
General Data Co.
Cincinnati, OH
01.2019 - 01.2023
- Enhanced vendor relationships through effective negotiation, minimizing costs, and ensuring timely delivery of goods.
- Directed a team of over 20 personnel, optimizing productivity through training and guidance.
- Implemented strict quality control measures, significantly reducing shipping errors and customer complaints.
- Optimized warehouse operations to ensure efficient logistics management and meet deadlines.
- Supervised inventory control processes, maintaining accuracy and minimizing discrepancies.
- Fostered a safe work environment by enforcing safety protocols and best practices.
- Streamlined communication channels within the team to promote collaboration and efficiency.
- Focused on cost reduction strategies while exceeding customer satisfaction rates.
Education
High School Diploma -
Easter Brown High School
Sardinia, OH05-1998
Skills
- Insurance sales and policy recommendations
- Customer relationship management
- Cross-selling and up-selling strategies
- Regulatory compliance
- Market analysis
- CRM software proficiency
- Data entry skills
- Client services and support
- Lead prospecting
Certification
- Life & Health
- Property and Casualty
Timeline
Multiple Line Representative
State Farm
01.2023 - Current
Shipping & Receiving Manager
General Data Co.
01.2019 - 01.2023
High School Diploma -
Easter Brown High School
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Hadiya HullHadiya Hull
Claims Adjuster at State FarmClaims Adjuster at State Farm
Dedra ClayDedra Clay
Underwriting Service Assistant Team Resource at State FarmUnderwriting Service Assistant Team Resource at State Farm
Lindsey SimonsonLindsey Simonson
STNA at Arden Courts of AndersonSTNA at Arden Courts of Anderson