Jennifer Sykora
Franklinton,NC
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Advanced CMA Per Diem
AFC Urgent Care
02.2024 - Current
- Enhanced patient care by implementing advanced CMA techniques and procedures.
- Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.
- Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
- Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.
- Utilized advanced knowledge of medical terminology and diagnostic testing in daily practice, improving the accuracy of documentation and communication between healthcare professionals.
- Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.
- Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
- Utilized Experity electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
Advanced CMA Per Diem
PM Pediatrics Urgent Care
02.2024 - Current
- Enhanced patient care by implementing advanced CMA techniques and procedures.
- Streamlined medical office operations for increased efficiency and improved patient satisfaction.
- Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.
- Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
- Utilized advanced knowledge of medical terminology and diagnostic testing in daily practice, improving the accuracy of documentation and communication between healthcare professionals.
- Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.
- Administered medications accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.
- Maintained a clean and organized work environment to ensure compliance with infection control protocols and promote patient safety.
- Utilized ECW electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
- Demonstrated excellent interpersonal skills when communicating with patients from diverse backgrounds, fostering trustful relationships crucial for providing high-quality healthcare services.
Advanced CMA
Novant Healthcare
01.2017 - 01.2023
- Enhanced patient care by implementing advanced CMA techniques and procedures.
- Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
- Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.
- Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.
- Administered medications accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.
- Educated patients on preventative care measures, contributing to improved overall health outcomes for individuals served.
- Participated in ongoing professional development opportunities to stay current on best practices within the advanced CMA field.
- Utilized EPIC electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Advanced CMA
UNC Rex Healthcare
03.2017 - 12.2018
- Acted as a valuable resource for colleagues by sharing advanced CMA knowledge and expertise, fostering a collaborative work environment that promoted continuous improvement.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Utilized EPIC electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
Medical Assistant
Wake Forest Dermatology
09.2013 - 01.2017
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed efficient suture removal and reiteration of care instructions for patients after procedures.
Meidcal Assistant Intern
NC Pediatrics
05.2013 - 07.2013
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
Education
No Degree - EMT
Vance Granville Community College
Henderson, NC08.2020
Associate of Applied Science - Medical Assisting
Vance-Granville Community College
Henderson, NC05.2013
Associate of Applied Science - Early Childhood Education
Vance Granville Community College
Henderson, NC08.2010
High School Diploma -
Bunn High School
Bunn, NC05.1995
Skills
- CPR Certified
- HIPAA Compliance
- Medical Terminology
- Medical office administration
- Electronic Health Records (including EPIC, Experity, and Ecw experience)
- Payment Collection
- Professional Bedside Manner
- Patient Assessments
- Equipment Sterilization
- Medical Records Management
- Inventory and supply management
- Direct Patient Care
- Dementia and Alzheimer's knowledge
- Customer Service
- Insurance Claims
- Antigen testing
- Electrocardiographic rhythm recognition
- Medical billing and coding
- First Aid
- Insurance Verification
- CPR
- Specimens collection and processing
Timeline
Advanced CMA Per Diem
AFC Urgent Care
02.2024 - Current
Advanced CMA Per Diem
PM Pediatrics Urgent Care
02.2024 - Current
Advanced CMA
UNC Rex Healthcare
03.2017 - 12.2018
Advanced CMA
Novant Healthcare
01.2017 - 01.2023
Medical Assistant
Wake Forest Dermatology
09.2013 - 01.2017
Meidcal Assistant Intern
NC Pediatrics
05.2013 - 07.2013
No Degree - EMT
Vance Granville Community College
Associate of Applied Science - Medical Assisting
Vance-Granville Community College
Associate of Applied Science - Early Childhood Education
Vance Granville Community College
High School Diploma -
Bunn High School