BROOKE PETER
Port Saint Lucie,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Surgery Scheduler / CMA /CMA Preceptor
HCA Florida Fort Pierce Surgical Specialists
Fort Pierce, FL
01.2020 - Current
- Performed patient intake procedures including rooming patients and recording vital signs
- Prepared and organized medical charts, scanned documents, and maintained accurate electronic medical records
- Managed telephone inquiries, organized surgical appointments for patients, and secured required authorizations.
- Proficiency with ECW and Meditech platforms, including Patient Keeper.
- Maintained efficient control over inventory levels and facilitated seamless ordering of office supplies
- Performed data entry and billing tasks.
- Efficiently completed assigned clinical and clerical duties
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Liaised between patients, providers, and insurance companies effectively.
- . Assisted in creating/updating practice policies/procedures manuals.
- Supported administrative staff by distributing correspondence timely.
- Training and on boarding new Medical Assistants
Medical Assistant / Front Office
Dr. James Felton
01.2019 - 01.2020
- Scheduled and coordinated patient appointments while managing phone inquiries
- Oversaw administrative tasks related to medical records and streamlined patient check-in/check-out processes
- Scanned and organized documents for doctor's use
- Performed prescription calls as necessary.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Provided outstanding customer service to patients both in-person and over the phone.
- Explained treatment procedures and physicians' instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Medical Assistant
NOMS Healthcare - Tiffin, OH
Tiffin, OH
01.2014 - 01.2019
- Scheduled and managed patient appointments to ensure efficient patient flow.
- Demonstrated proficiency in administering injections, conducting vital assessments, and performing ear washouts as well as EKGS.
- Performed administrative tasks such as managing medical records and responding to phone inquiries.
- Acquired authorizations for diverse range of medical tests, treatments, and medication requests.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Lawnwood Trauma Surgeons / Lawnwood Neurosurgery, HCA
Fort Pierce, FL
Fort Pierce, FL
01.2010 - 01.2014
- Effectively coordinated and secured necessary approvals for scheduled surgical procedures.
- Managed medical records and conducted patient intake procedures
- Maintained accurate records of vital signs and effectively communicated with medical staff
- Managed various administrative tasks such as supply procurement, data management, and invoicing
- Coordinated referrals to specialists or other healthcare professionals when needed.
- Maintained accurate patient records, including medical histories.
- Facilitated effective communication between patients and healthcare team members.
- Assisted with minor surgical procedures under physician supervision.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Some College (No Degree) - CPT Coding
Xact HealthCare Solutions
Port St Lucie,FL06-2024
CCMA Certification -
12.2021
Medical Assistant Degree -
Western Career College
08.1999
High School Diploma -
01.1995
Skills
- EMR Updating
- Scheduling expertise
- Schedule Coordination
- Checking in patients
- Educating patients
- Insurance pre-certifications
- Verifying insurance
- Patient Relations
- Insurance Verification
- Office Administration
- HIPAA Compliance
- Maintaining confidentiality
- Office workflow support
- Calendar Management
- Pre-authorization management
- Data Entry
- Medical Terminology
- Patient Scheduling
- Electronic Recordkeeping
- Referral Verification
- Medical Coding
- Excellent Communication
- Reliability
- Office Coordination
- CPR Certified
- Attention to Detail
- Organizational Skills
- Self Motivation
- Time management abilities
- Documentation and Recordkeeping
- Teamwork and Collaboration
- Medical Charting
References
References available upon request.
Timeline
Surgery Scheduler / CMA /CMA Preceptor
HCA Florida Fort Pierce Surgical Specialists
01.2020 - Current
Medical Assistant / Front Office
Dr. James Felton
01.2019 - 01.2020
Medical Assistant
NOMS Healthcare - Tiffin, OH
01.2014 - 01.2019
Lawnwood Trauma Surgeons / Lawnwood Neurosurgery, HCA
Fort Pierce, FL
01.2010 - 01.2014
Some College (No Degree) - CPT Coding
Xact HealthCare Solutions
CCMA Certification -
Medical Assistant Degree -
Western Career College
High School Diploma -
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