Summary
Work History
Education
Skills
Timeline
Generic

Jennifer Tart

Franklinton,NC

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably at Humana. Proven ability in conflict resolution and safety compliance, enhancing operational efficiency. Skilled in quality control and equipment maintenance, consistently optimizing processes to boost productivity and customer satisfaction. Committed to delivering exceptional service and fostering positive relationships.

Work History

DOT Worker

United Traffic Services
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained productive, efficient approach to all tasks.

Representative

Humana
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Waitress Supervisor

Ron’s Barn
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Planned routine upkeep of dining area, equipment and facilities for safe and efficient operations.

Head Bartender

Kennebec International
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Driver, Warehouse Orders

World Pac
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Planned routine upkeep of dining area, equipment and facilities for safe and efficient operations.

Education

Some College -

Central Carolina Community College
Sanford, NC

Graduated -

W.G Enloe High School
Raleigh, NC
1993

Skills

  • Cleaning
  • Equipment maintenance
  • Quality control
  • Cleaning and sanitation
  • Traffic control
  • Problem-solving
  • Safety and compliance
  • Customer service
  • Conflict resolution

Timeline

DOT Worker

United Traffic Services

Representative

Humana

Waitress Supervisor

Ron’s Barn

Head Bartender

Kennebec International

Driver, Warehouse Orders

World Pac

Some College -

Central Carolina Community College

Graduated -

W.G Enloe High School

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