Jennifer Teague
Smyrna,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
La Vergne, TN
11.2023 - 2024
- Prepared and assembled food orders following standardized recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Assisted in training new team members on operational tasks and customer service protocols.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow efficiency during busy shifts.
Bank Teller
Truist Bank
Smyrna, TN
01.2022 - 11.2023
- Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies.
- Assisted customers with account inquiries, providing solutions and enhancing overall service experience.
- Managed cash drawer operations, balancing transactions at the end of each shift without discrepancies.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accurate account records.
Shift Leader
Taco Bell
Smyrna Tn
05.2019 - 2022
- Supervised team members to ensure adherence to food safety and quality standards.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Resolved customer complaints effectively, maintaining a positive dining experience.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain cuostomer satisfaction.
Daycare Supervisor
Golds Gym
Smyrna Tn
06.2017 - 2019
- Supervised daily activities to ensure a safe and engaging environment for children.
- Developed and implemented age-appropriate educational programs to promote learning and development.
- Trained and mentored staff on best practices in child care and safety protocols.
- Collaborated with parents to address concerns and provide updates on children's progress.
- Managed scheduling and staffing to optimize coverage and support operational needs.
- Established strong relationships with parents through transparent communication and mutual collaboration on childcare goals.
Food Champion
Taco Bell
Smyrna, TN
07.2013 - 2015
- Prepared and assembled food orders following standardized recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Assisted in training new team members on operational tasks and customer service protocols.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow efficiency during busy shifts.
Education
High School Diploma -
John Overton High School
Nashville, TN05-2013
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team supervision
- Active listening
- Willingness to learn
- Reliability
Timeline
Shift Leader
Dunkin' Donuts
11.2023 - 2024
Bank Teller
Truist Bank
01.2022 - 11.2023
Shift Leader
Taco Bell
05.2019 - 2022
Daycare Supervisor
Golds Gym
06.2017 - 2019
Food Champion
Taco Bell
07.2013 - 2015
High School Diploma -
John Overton High School