Jennifer Teska
Jacksonville,FL
Overview
31
31
years of professional experience
Work History
SENIOR LOAN PROCESSOR
FLAGSTAR BANK
08.2019 - 01.2023
- Successfully handled up to 50+ loans simultaneously, maintaining high levels of customer service and satisfaction throughout the mortgage process
- Facilitated clear and timely communication between sales partners and clients, ensuring all parties were kept informed of loan status and other necessary updates
- Conducted quality control checks on loan files to ensure compliance with regulations and internal policies
- Collaborated with underwriters, loan officers, and other stakeholders to resolve complex loan issues and ensure timely loan approvals and closings.
LOAN INTEGRITY ANALYST
JP MORGAN CHASE
09.2012 - 08.2019
- Conducted in-depth reviews of loan files to identify and prevent fraudulent activity
- Utilized data mining techniques and software tools to analyze loan files to identify risk
- Maintained detailed documentation of review findings in an organized database to support data analysis and compliance reporting
- Communicated findings and recommendations to management, loan officers, and other stakeholders in a clear and concise manner.
SENIOR LOAN PROCESSOR
JP MORGAN CHASE
11.2010 - 09.2012
- Managed a pipeline of 80+ loans from pre-qualification to closing, prioritizing tasks and deadlines to meet production goals and exceed client expectations
- Demonstrated expertise in a variety of loan programs and products, including government and conventional loans.
Closer
Meritage Mortgage Corporation
12.2002 - 09.2006
Loan Processor
Aames Home Loans
09.2005 - 04.2006
Originator
Cornerstone Mortgage
06.2000 - 02.2001
Loan Processor
Countrywide
09.1999 - 06.2000
Senior Loan Processor
Bank of America
05.1996 - 09.1999
Medical Assistant
Mayo Clinic
01.1992 - 04.1996
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
HIGH SCHOOL DIPLOMA -
UNIVERSITY CHRISTIAN HIGH SCHOOL
01.1991
Skills
- MS Office Suite (Word, Excel, Outlook)
- Fraud Prevention
- Loan Processing
- Pipeline Management
- Complex File Organization
- Time Management
- Attention to Detail
- Excellent Customer Service
- Training and Development
- Data Analysis
Timeline
SENIOR LOAN PROCESSOR
FLAGSTAR BANK
08.2019 - 01.2023
LOAN INTEGRITY ANALYST
JP MORGAN CHASE
09.2012 - 08.2019
SENIOR LOAN PROCESSOR
JP MORGAN CHASE
11.2010 - 09.2012
Loan Processor
Aames Home Loans
09.2005 - 04.2006
Closer
Meritage Mortgage Corporation
12.2002 - 09.2006
Originator
Cornerstone Mortgage
06.2000 - 02.2001
Loan Processor
Countrywide
09.1999 - 06.2000
Senior Loan Processor
Bank of America
05.1996 - 09.1999
Medical Assistant
Mayo Clinic
01.1992 - 04.1996
HIGH SCHOOL DIPLOMA -
UNIVERSITY CHRISTIAN HIGH SCHOOL