JENNIFER TETTAM
Chippewa Falls,WI
Summary
Dedicated Assistant Teacher with excellent communication and coordination skills demonstrated through previous classroom experience. Compassionate, professional and committed to student learning and overall wellbeing. Quick to jump in and help teacher with student or administrative needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Teacher
MILESTONES EARLY EDUCATION COMMUNITY
08.2019 - Current
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Customer Service Representative
MASON CONTACT CENTER
08.2014 - 08.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Residential Care Assistant
Our House Senior Living
04.2014 - 07.2014
- Enhanced residents'' well-being by providing compassionate care and assistance with daily living activities.
- Promoted a positive living environment for residents through effective communication and teamwork among staff members.
- Ensured resident safety by closely monitoring their health conditions and promptly reporting concerns to medical professionals.
- Administered prescribed medications according to physician guidelines, safeguarding each individual''s health and wellness.
- Managed challenging behaviors exhibited by some residents with patience and understanding, implementing de-escalation techniques when necessary.
Residential Care Assistant
BROMISEL GROUP HOME
08.2004 - 04.2014
- Enhanced residents'' well-being by providing compassionate care and assistance with daily living activities.
- Assisted with meal preparation, serving, and clean-up, maintaining proper nutrition for each resident''s specific needs.
- Facilitated social interactions among residents by organizing recreational activities that encouraged engagement and camaraderie.
- Maintained accurate records of each resident''s progress, ensuring up-to-date information for healthcare providers and family members.
- Administered prescribed medications according to physician guidelines, safeguarding each individual''s health and wellness.
- Managed challenging behaviors exhibited by some residents with patience and understanding, implementing de-escalation techniques when necessary.
- Assisted residents in maintaining personal hygiene by offering support during bathing, grooming, dressing, and toileting routines.
Education
High School Diploma -
MCDONELL CENTRAL CATHOLIC HIGH SCHOOL
Chippewa Falls, WI05.1998
Skills
- Learning Support
- Skills Development
- Individualized Instruction
- Supplementary Instruction
- Behavior Modeling
- Lesson Plan Implementation
- Parent-teacher communication
- Parent Communication
- Co-Teaching and Co-Planning
Certification
- Certification-Birth-5-ePyramid-Module Training
Timeline
Assistant Teacher
MILESTONES EARLY EDUCATION COMMUNITY
08.2019 - Current
Customer Service Representative
MASON CONTACT CENTER
08.2014 - 08.2019
Residential Care Assistant
Our House Senior Living
04.2014 - 07.2014
Residential Care Assistant
BROMISEL GROUP HOME
08.2004 - 04.2014
High School Diploma -
MCDONELL CENTRAL CATHOLIC HIGH SCHOOL
- Certification-Birth-5-ePyramid-Module Training
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