Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Tran

Orlando,FL

Summary

Dynamic and customer-focused professional with experience at Starbucks and TJ Maxx. Proven ability to enhance customer satisfaction through friendly service and attention to detail. A dedicated team player skilled in time management and cash handling, consistently fostering positive relationships to drive repeat business and create welcoming environments.

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Overview

11
11
years of professional experience

Work History

Barista

Starbucks
11.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Sales Associate

TJ Maxx, TJX Companies
04.2017 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Grocery Clerk

Winn Dixie Supermarket
01.2015 - 01.2017
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

Education

High School Diploma -

Winter Springs High School
Winter Springs, FL
05-2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Languages

Vietnamese
Native or Bilingual

Timeline

Barista

Starbucks
11.2019 - Current

Sales Associate

TJ Maxx, TJX Companies
04.2017 - 10.2019

Grocery Clerk

Winn Dixie Supermarket
01.2015 - 01.2017

High School Diploma -

Winter Springs High School

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