Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Rush University Medical Center
12.2023 - Current
Delivered high-quality patient care while supporting healthcare team in various tasks.
Assisted patients with daily living activities, including feeding, bathing, toileting and repositioning.
Monitored vital signs, promptly reporting changes to nursing staff for timely intervention.
Collaborated with healthcare professionals to ensure patient comfort and safety.
Documented patient care activities accurately in electronic health records to maintain compliance.
Collected specimens following established protocols, ensuring accurate testing procedures.
Instructed new staff on proper techniques for daily patient care tasks.
Assistant Store Manager
Dunkin Donuts
Country Club Hills, Illinois
05.2019 - 05.2023
Trained new employees on company policies to enhance performance and service quality.
Managed food and product orders, maintaining optimal inventory levels.
Handled delivery orders, ensuring timely fulfillment and customer satisfaction.
Maintained food safety standards through diligent monitoring and compliance.
Assisted store manager with daily operations to improve efficiency.
Processed transactions and took orders, ensuring accurate billing.
Led customer service initiatives that fostered positive guest experiences.
Conducted regular audits to uphold store compliance and standards.
Education
Some College (No Degree) -
Prairie State Community College
Chicago Heights, IL
Skills
Bilingual in English and Spanish
Translation expertise
Organizational proficiency
Computer literacy
Customer service excellence
Dependable work ethic
Energetic demeanor
Trustworthy character
Team collaboration skills
Safety compliance knowledge
Care documentation proficiency
Data collection techniques
Patient education strategies
Specimen collection expertise
CPR certified
Compassionate patient care
Professional conduct
References
Izamar Martinez, Store Manager, Dunkin’ Donuts, (708) 206-1606, countryclubdunkin@gmail.com
Education - Current Status
Currently a student at Prairie State Community College