Davon Wilson
Derby,CT
Summary
Proven Transportation Coordinator with a track record of optimizing vehicle utilization and enhancing logistics functions at Echo Afc. Skilled in route planning and adept at resolving customer issues, significantly improving satisfaction levels. Demonstrates strong analytical abilities and strategic scheduling, contributing to seamless transportation operations.
Overview
6
6
years of professional experience
Work History
Transportation Coordinator
Echo Afc
01.2022 - 12.2024
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Analyzed transportation data to identify improvement opportunities.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
Server and Bar Back
Center Street Social
01.2019 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
No Degree - Firefighter Program
Gateway Community College
New Haven, CT05-2026
Skills
- Route planning
- Logistics functions
- Transportation scheduling
- Passenger documentation
- Directing passengers to appropriate area
- Transporting passengers
Timeline
Transportation Coordinator
Echo Afc
01.2022 - 12.2024
Server and Bar Back
Center Street Social
01.2019 - 04.2021
No Degree - Firefighter Program
Gateway Community College
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