Jennifer Tutone
Staten Island,NY
Summary
Top-notch healthcare leader with proven track record of success leading and growing organizational service lines. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Southern Region AVP Information Technology – Client Relationship Management
RWJBarnabas Health
01.2023 - Current
- Supervise the implementation of local and IT corporate projects, programs, standards, and policies across six acute care hospitals, one behavioral health facility, and 19 locations for Children’s Specialized Hospital
- Maintain positive relationships with all customers, employees, physicians, patients, visitors, and guests using a variety of feedback methods to improve processes and services to meet and exceed customer needs
- Use sound employee relations practices and maintain high levels of visibility and accessibility
- Assess and manage annual operational and capital budgets, improvement measures, business strategies and trends, and SWOT identification
- IT liaison for major construction projects completing them on time and under budget
- Strong assertiveness skills and ability to manage conflict in a variety of situations
- Superior organizational and people management skills
- In-depth knowledge of healthcare governance, risk management, and compliance standards
- Strong ability to inspire, motivate, and guide others, along with excellent conflict resolution and negotiation skills
- Lead, facilitate and mentor teams across disciplines
- Demonstrated ability to interact with multidisciplinary teams
- Direct compliance programs for the IT service line to meet quality and operational standards
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Collaborated with VPs in order to grow business partners through prospecting and follow-up activities.
- Reduced operational risks while organizing data to forecast performance trends.
Director of Nursing
NYC Health + Hospitals - South Brooklyn Health
01.2023 - 2023
- Director of Nursing - Maternal Child Health Service Line
- Supervise the implementation of corporate programs and policies
- Direct compliance programs for the maternal child health service line to meet quality and regulatory standards
- Recommend purchase of supplies and equipment
- Assess and manages annual operational and capital budgets
- Recruitment, selection, and management of personnel
- Maintain cooperative relationships with community and professional groups
- Schedules and conducts regular interdepartmental and departmental meetings
- Extensive working knowledge of hospital administration, medical procedures, laws and regulations pertaining to healthcare delivery and operations
- Develop and oversee practice transformation initiatives
- Develop training programs for team members
- Executed appropriate staffing and budgetary plans to align with business forecasts.
Director of Nursing - Maternal Child Health, Hemodialysis
NewYork-Presbyterian Brooklyn Methodist Hospital
01.2019 - 01.2023
- Director of Nursing for Labor & Delivery, Labor & Delivery OR/PACU, Postpartum Unit, Premature Nursery (NICU), and Pediatrics/PICU, Hemodialysis/Med-Surg, and Behavioral Health
- Co-leader on the implementation of the Magnet Model Component– New Knowledge, Innovation, and Improvements. Past participation in writing a Magnet document and on-site survey
- Cross campus nursing lead for system-wide OB Sepsis protocol creation
- Developed, facilitated, and oversaw quality improvement and safety initiatives by authoring EMR user reports
- Established diversity, equity, and inclusion protocols within maternal child health with the creation of an inpatient/outpatient fee free doula program
- Project manager for two internal hospital projects from initial concept to implementation – hospital-wide peritoneal dialysis program and Baby Friendly USA Hospital designation
- Evaluate and introduce technology opportunities to re-engineer employee communication, EMR integration, and device selection for patient centered care based on key performance indicators
- Maintain budgets, staff acquisition, professional development, team building, interdepartmental collaboration, quality initiatives, and business process throughput
- Negotiated contract terms and conditions with vendors for Infant Security System and Hemodialysis equipment and personnel with associated BAAs
- Executive sponsor for the recruitment, retention, recognition, and respect council
- Oversee a staff of approximately 350 licensed professional and non-professional personnel
- Identified department issues to recommend corrective actions.
- Performed rounds to observe care and interview staff, residents, and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
Assistant Director of Patient Care Services
Northwell Health
2018 - Current
- Per Diem off-shift operational oversite of a 125 bed Community Hospital
- Onsite administrator working with all departments to achieve optimal patient outcomes and seamless transitions of care
- Clinical assignments
- Patient experience liaison
Director, Patient Care Services
Glen Cove Hospital: Northwell Health
01.2017 - 01.2018
- Director of two acute rehabilitation inpatient units, an ambulatory oncology infusion space, and an ambulatory full-service family clinic providing full spectrum care from pre-natal visits through to geriatrics inclusive of all age ranges
- Established quality metrics to shorten length of stay for the acute rehab population
- Evaluate and introduce technology opportunities to enhance employee communication, EMR integration, and device selection for patient centered care
Director of Information Technology
Northwell Health
01.2013 - 01.2017
- Director of the Northwell Health Innovation Center supervising a staff of four technical professionals, reporting to the AVP of Service Delivery
- Evaluation of new technology for the purpose of enhancing the clinical and patient experience in the telemedicine, inpatient, and ambulatory setting
- Informatics expert specializing in application implementation from discovery phase to completion, testing and validation, system upgrades, hardware assessments, content creation, electronic data optimization, and development of business solutions
- Clinical technology lead for a three-hospital campus with specialties in adult care, pediatrics, and behavioral health
- Develop and enhance partnerships with existing and start up tech companies in conjunction with our new ventures team
- Technology SME for the Northwell Health Telemedicine service line for the development of patient facing pilot studies for departments across the enterprise
- Work with key clinical stakeholders to identify needs, define program requirements, train staff, and launch successful projects
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Nurse Manager Pediatrics/Mother Baby
Lenox Hill Hospital: North Shore/LIJ
01.2011 - 01.2013
Clinical Transformation Program Mgr
Cohen Children’s Medical Center: North Shore/LIJ
01.2009 - 01.2011
Assistant Director of Nursing
Schneider Children's Hospital: North Shore/LIJ
01.2006 - 01.2009
Pediatric Community Health Nurse
Schneider Children's Hospital: North Shore/LIJ
01.2005 - 01.2006
Stem Cell Transplant Nurse
Schneider Children's Hospital: North Shore/LIJ
01.2002 - 01.2005
Pediatric Medical/Surgical/Oncology RN
Schneider Children's Hospital: North Shore/LIJ
01.1996 - 01.2002
Behavioral Health Nurse
Zucker Hillside Hospital: LIJ Medical Center
01.1994 - 01.1996
Education
Master of Science - Nursing
Empire State University
Saratoga Springs, NY01-2023
Bachelor of Science - Nursing
SUNY at Empire State College
Saratoga Springs, NY01-2013
Master of Public Health - undefined
Walden University
Baltimore, MD01-2008
Associates of Applied Science - Nursing
SUNY at Nassau Community College
Garden City, NY01-1994
Bachelor of Science - Psychology
Stony Brook University
Stony Brook, NY01-1991
Skills
- Partnership development
- Organizational improvement
- Business performance management
- Strategic planning
- Data-driven decision making
- Cross-functional team leadership
- Innovation management
- Healthcare regulations
- Relationship building
- Stakeholder engagement
- Employee motivation and performance
- Teamwork and collaboration
Affiliations
American College of Healthcare Executives - Member
Licensure And Certification
- Registered Nurse, New Jersey, 2001
- Registered Nurse, New York, 1994
- Nurse Executive, Advanced – Board Certified, 2020-12-01, 2030-12-31
Publications
- Optimizing kidney replacement therapy during the COVID-19 pandemic across a complex healthcare system., 2020-12-22, Frontiers in Medicine, 7, 1–6, https://doi.org/10.3389/fmed.2020.604182
- The Role of the Site Coordinator and the Implementation of an Electronic Health Record., Podium presentation, Eclipsys User Network international conference, 2010-10-01, San Diego, California
- Laying the Foundation for Optimal Patient Outcomes through Evidence Based Practice and Interdisciplinary Collaboration, Poster presentation, Institute for Healthcare Improvement’s 21st Annual National Forum on Quality Improvement in Healthcare, 2010-01-01
Timeline
Southern Region AVP Information Technology – Client Relationship Management
RWJBarnabas Health
01.2023 - Current
Director of Nursing
NYC Health + Hospitals - South Brooklyn Health
01.2023 - 2023
Director of Nursing - Maternal Child Health, Hemodialysis
NewYork-Presbyterian Brooklyn Methodist Hospital
01.2019 - 01.2023
Director, Patient Care Services
Glen Cove Hospital: Northwell Health
01.2017 - 01.2018
Director of Information Technology
Northwell Health
01.2013 - 01.2017
Nurse Manager Pediatrics/Mother Baby
Lenox Hill Hospital: North Shore/LIJ
01.2011 - 01.2013
Clinical Transformation Program Mgr
Cohen Children’s Medical Center: North Shore/LIJ
01.2009 - 01.2011
Assistant Director of Nursing
Schneider Children's Hospital: North Shore/LIJ
01.2006 - 01.2009
Pediatric Community Health Nurse
Schneider Children's Hospital: North Shore/LIJ
01.2005 - 01.2006
Stem Cell Transplant Nurse
Schneider Children's Hospital: North Shore/LIJ
01.2002 - 01.2005
Pediatric Medical/Surgical/Oncology RN
Schneider Children's Hospital: North Shore/LIJ
01.1996 - 01.2002
Behavioral Health Nurse
Zucker Hillside Hospital: LIJ Medical Center
01.1994 - 01.1996
Bachelor of Science - Nursing
SUNY at Empire State College
Master of Public Health - undefined
Walden University
Associates of Applied Science - Nursing
SUNY at Nassau Community College
Bachelor of Science - Psychology
Stony Brook University
Assistant Director of Patient Care Services
Northwell Health
2018 - Current
Master of Science - Nursing
Empire State University