Summary
Overview
Work History
Education
Skills
Specialized Training
Timeline
Generic

Jennifer Tuttle

Springfield,IL

Summary

Accomplished Senior Storage Engineer with 20+ years of experience in the design, implementation, and maintenance of highly complex enterprise storage and backup infrastructure. Highly adept at developing strategies and implementing solutions for the storage and backup of data, both onsite and off-premises, while ensuring data recoverability by creating disaster recovery processes and procedures and implementing protection technologies to secure against cyber attacks.

Overview

26
26
years of professional experience

Work History

Information Systems Analyst 2

Department of Innovation & Technology
07.2016 - Current

Backup Administration

  • Install/Configure/Administer Avamar and all related components of Avamar in a complex VMware environment supporting over 3000 virtual machines.
  • Install/Configure/Administer Cohesity and Fort Knox
  • Perform backups/restores on the following platforms: VMware, Hyper-V, Linux, Windows, & AIX
  • Design and document disaster recovery procedures for recovering agency data in the event of a disaster.
  • Define policies for data retention that meet agency requirements
  • Create processes & procedures for storage & backup tasks and troubleshooting
  • Work with individuals outside of the team to ensure that their backup requirements are being met
  • Test and evaluate new software in order to advise management on future needs
  • Advise management on hardware needs and provide specs for new equipment
  • Work with the Business Continuity team to test and develop recovery strategies for applications and agency data
  • Coordinate & perform software upgrades as needed and ensure all security vulnerabilities are remediated.


Storage Administration

  • Install/Configure/Administer Pure Flash Blade, Pure Flash Array, and Dell DataDomain
  • Utilize multiple protocols: CIFS/SMB, NFS, FCP, HTTP/HTTPS
  • Create, schedule, and manage snapshots on storage arrays
  • Configure secure data replication to the cloud or secondary data centers
  • Verify data is immutable across all systems by configuring MFA, DARE, & safe-mode where supported
  • Analyze disk performance using performance metrics tools
  • Analyze backup requirements for NAS devices
  • Perform storage refreshes & data migration
  • Coordinate & perform software upgrades as needed and ensure all security vulnerabilities are remediated.


Capacity Planning

  • Utilize vendor tools to generate reports to determine periodic growth rates


Product Knowledge and Experience
DELL: Avamar, IDPA (Integrated Data Protection Appliance), PPDM (Power Protect Data Manager), Data Domain, Cyber-Vault, DPA (Data Protection Advisor), Isilon, ECS, & Centera

Cohesity: Data Protect & Fort Knox
IBM: Spectrum Protect & pSeries running AIX

Pure: Flash Blade & Flash Array

VMware: VMware Cloud Foundation

Information Systems Analyst 2

Central Management Services
07.2013 - 07.2016

Backup Administration

  • Devlop project plans and ensure tasks are completed by target dates
  • Install/Configure/Administer Tivoli Storage Manager (TSM) and all related components of TSM
  • Install/Configure/Administer Avamar and all related components of Avamar
  • Perform backups/restores on the following platforms: Netware, Linux, Windows, AIX, zOS, Solaris
  • Design and document disaster recovery procedures for recovering the TSM & Avamar servers and State of Illinois data in the event of a disaster.
  • Define policies for data retention that meet agency requirements
  • Create procedures for daily administration tasks and troubleshooting
  • Work with individuals outside of the team to ensure that their backup requirements are being met
  • Test and evaluate new software in order to advise management on future needs
  • Advise management on hardware needs and provide specs for new equipment
  • Work with the Business Continuity team to test and develop recovery strategies for applications and agency data


Storage Administration

  • Install/Configure/Administer Dell DataDomain
  • Configure secure data replication secondary data centers
  • Analyze disk performance using performance metrics tools
  • Analyze backup requirements for NAS devices
  • Perform storage refreshes & data migration
  • Coordinate & perform software upgrades as needed and ensure all security vulnerabilities are remediated.


Capacity Planning

  • Utilize vendor tools to generate reports to determine periodic growth rates



Information System Analyst 1

Central Management Services
07.2009 - 07.2013

Backup Administration

  • Install/Configure/Administer Tivoli Storage Manager (TSM) and all related components of TSM
  • Perform backups/restores on the following platforms: Netware, Linux, Windows, AIX, zOS, Solaris
  • Design and d ocument disaster recovery procedures for recovering the TSM server and State of Illinois data in the event of a disaster.
  • Configure/Administer NDMP backups
  • Configure/Administer SAN clones for email backup/restores
  • Define policies for data retention that meet agency requirements
  • Create procedures for daily administration tasks and troubleshooting
  • Work with individuals outside of the team to ensure that their backup requirements are being met
  • Test and evaluate new software in order to advise management on future needs
  • Advise management on hardware needs and provide specs for new equipment
  • Perl Scripting


Tape Library Administration

  • Install/Configure/Administer Tape libraries
  • Create procedures for tape library staff
  • Write specialized scripts to send tapes to the regional vault for disaster recovery
  • Utilize Tape Management System (TMS) on the mainframe to control the transfer of disaster recovery media to and from the regional vault


Storage Administration

  • Manage the Storage Area Network (SAN) for the UNIX environment
  • Install/Configure/Administer IBM FastT700 Array and fiber channel switches
  • Create LUNs and allocate as needed
  • Analyze disk performance using performance metrics tools
  • Analyze backup requirements for NAS devices


Capacity Planning

  • Install/Configure/Administer BindView software to monitor disk usage
  • Analyze reports on a montly/yearly basis to determine growth rates


AIX Administration

  • Install/Configure/Administer IBM pSeries hardware, AIX software, failover software for SAN connectivity, Dynamic Logical Partitions, and High Availability Cluster Multiprocessing (HACMP).
  • Analyze system performance using performance metric tools.
  • Develop Korn shell scripts
  • Work with developers to install and administer their applications across the AIX platform


WebSphere Administration

  • Install/Configure/Administer WebSphere Application Server
  • Deploy WebSphere Applications
  • Work with individuals outside the team to ensure that applications are running properly and to troubleshoot any problems that arise


Post current virus information on the intranet

HTML Coding

Review RFPs

Information Services Specialist 2

Central Management Services
03.2005 - 07.2009

Backup Administration

  • Install/Configure/Administer Tivoli Storage Manager (TSM) and all related components of TSM
  • Perform backups/restores on the following platforms: Netware, Linux, Windows, AIX, zOS, Solaris
  • Design and d ocument disaster recovery procedures for recovering the TSM server and State of Illinois data in the event of a disaster.
  • Configure/Administer SAN clones for email backup/restores
  • Define policies for data retention that meet agency requirements
  • Create procedures for daily administration tasks and troubleshooting
  • Work with individuals outside of the team to ensure that their backup requirements are being met
  • Test and evaluate new software in order to advise management on future needs
  • Advise management on hardware needs and provide specs for new equipment
  • Cross-train co-workers


Tape Library Administration

  • Install/Configure/Administer Tape libraries
  • Create procedures for tape library staff
  • Write specialized scripts to send tapes to the regional vault for disaster recovery


Storage Administration

  • Manage the Storage Area Network (SAN) for the UNIX environment
  • Install/Configure/Administer IBM FastT700 Array and fiber channel switches
  • Create LUNs and allocate as needed
  • Analyze disk performance using performance metrics tools


Capacity Planning

  • Install/Configure/Administer BindView software to monitor disk usage
  • Analyze reports on a montly/yearly basis to determine growth rates


AIX Administration

  • Install/Configure/Administer IBM pSeries hardware, AIX software, failover software for SAN connectivity, Dynamic Logical Partitions, and High Availability Cluster Multiprocessing (HACMP).
  • Analyze system performance using performance metric tools.
  • Develop Korn shell scripts
  • Work with developers to install and administer their applications across the AIX platform


WebSphere Administration

  • Install/Configure/Administer WebSphere Application Server
  • Deploy WebSphere Applications
  • Work with individuals outside the team to ensure that applications are running properly and to troubleshoot any problems that arise


Review RFPs

Information Services Specialist 2

Department of Public Health
02.2002 - 03.2005

Backup Administration

  • Install/Configure/Administer Tivoli Storage Manager (TSM) and all related components of TSM
  • Perform backups/restores on the following platforms: Netware, Linux, Windows, AIX, zOS, Solaris
  • Design and d
    ocument disaster recovery procedures for recovering the TSM server and State of Illinois data in the event of a disaster.
  • Define policies for data retention that meet agency requirements
  • Create procedures for daily administration tasks and troubleshooting
  • Work with individuals outside of the team to ensure that their backup requirements are being met
  • Test and evaluate new software in order to advise management on future needs
  • Advise management on hardware needs and provide specs for new equipment


Tape Library Administration

  • Install/Configure/Administer Tape libraries
  • Create procedures for tape library staff
  • Write specialized scripts to send tapes to the regional vault for disaster recovery


Storage Administration

  • Manage the Storage Area Network (SAN) for the UNIX environment
  • Install/Configure/Administer IBM FastT700 Array and fiber channel switches
  • Create LUNs and allocate as needed
  • Analyze disk performance using performance metrics tools


Capacity Planning

  • Install/Configure/Administer BindView software to monitor disk usage
  • Analyze reports on a montly/yearly basis to determine growth rates


AIX Administration

  • Install/Configure/Administer IBM pSeries hardware, AIX software, failover software for SAN connectivity, Dynamic Logical Partitions, and High Availability Cluster Multiprocessing (HACMP).
  • Analyze system performance using performance metric tools.
  • Develop Korn shell scripts
  • Work with developers to install and administer their applications across the AIX platform


WebSphere Administration

  • Install/Configure/Administer WebSphere Application Server
  • Deploy WebSphere Applications
  • Work with individuals outside the team to ensure that applications are running properly and to troubleshoot any problems that arise


Post current virus information on the intranet

HTML Coding

Review RFPs

Information Services Intern

Department of Public Health
03.2001 - 02.2002

Backup Administration

  • Tivoli Storage Manager backup software administration
  • Perform backups/restores on the following platforms: Netware, Linux, Windows, AIX


Tape Library Administration

  • Perform hardware & software maintenance on tape libraries
  • Perform daily tape vaulting duties


Post current virus information on the intranet

HTML Coding

PC Imaging & Installation

Contractual Employee

Department of Human Services
11.1999 - 03.2001

Database Management

  • Convert DataEase databases to MS Access
  • Create databases, forms, and reports using MS Access
  • Daily database maintenance

Student Worker

Department of Human Services
05.1999 - 11.1999

Mainframe Data Entry

Answering Phones

Filing

Mailings

Education

Associate of Applied Science - Network Administration

Lincoln Land Community College
Springfield, IL
12-2000

Skills

  • Enterprise Architecture
  • Data Protection
  • Storage Management
  • Disaster Recovery Planning
  • Capacity Planning
  • Data Analysis
  • Data Migration
  • Troubleshooting abilities

Specialized Training

Dell Training

  • CAS (Content Addressable Storage) Training
  • VMware Administration
  • VMware vSphere: Advanced Administration Workshop
  • Avamar Integration and Performance Management: Oracle, VMware, NDMP Accelerator
  • DataDomain Implementation & Administration
  • DPA Implementation
  • DPA Administration
  • PowerProtect Data Manager: Implementation & Administration
  • CyberSense for Dell PowerProtect Cyber Recovery Administration


Cohesity Training

  • Cohesity Platform Foundations
  • Cohesity Data Protection Operations
  • Cohesity Immersive Ransomware Experience


IBM Training

  • IBM Tivoli Storage Manager: Implementation, Administration, Disaster Recovery Manager
  • Administration of WebSphere Application Server
  • AIX 5L: Basics, Implementation, Problem Determination
  • IBM System p Power4 Logical Partitioning for AIX 5L
  • HACMP System Administration
  • Hands on Technical Training for FastT700


DoIT Workshops

Power BI Business Analytics

Illinois Public Sector Cybersecurity Summit 2024




Timeline

Information Systems Analyst 2

Department of Innovation & Technology
07.2016 - Current

Information Systems Analyst 2

Central Management Services
07.2013 - 07.2016

Information System Analyst 1

Central Management Services
07.2009 - 07.2013

Information Services Specialist 2

Central Management Services
03.2005 - 07.2009

Information Services Specialist 2

Department of Public Health
02.2002 - 03.2005

Information Services Intern

Department of Public Health
03.2001 - 02.2002

Contractual Employee

Department of Human Services
11.1999 - 03.2001

Student Worker

Department of Human Services
05.1999 - 11.1999

Associate of Applied Science - Network Administration

Lincoln Land Community College
Jennifer Tuttle