Jennifer Tuttle
Utah
Summary
Dynamic professional with comprehensive expertise in healthcare administration, customer service, project coordination, office operations, team leadership, and photography.
Overview
15
15
years of professional experience
Work History
CSA II
Sutterhealth Afterhours & Mental Health
09.2021 - Current
- Manages referral tracking systems, maintains patient records, and processes referrals in EHR systems.
- Ensures HIPAA compliance and advises staff on referral protocols.
- Explains policies and services to patients and facilities, resolving concerns with empathy and professionalism.
- Conducted assessments to determine immediate needs and appropriate resources for callers.
- Documented call details accurately for record-keeping and follow-up purposes.
Sales Support, Customer Service
Chariot Plumbing Inc
07.2021 - 09.2024
- Coordinated cross-functional teams, managed schedules, tracked project progress, and ensured timely completion.
- Monitored workflows, identified process improvements, and implemented strategies to increase efficiency.
Sales Support, Customer Service, Processing Technician
1Solar
03.2020 - 07.2021
- Drafted project documentation, reports, and proposals while aligning goals with company objectives.
- Collaborated with contractors, vendors, and government agencies for permitting, licensing, and approvals.
Lead Photographer, Studio Manager
Lifetouch
07.2010 - 11.2019
- Captured and edited professional portraits and event photos using industry-standard software.
- Directed photo sessions, maintained equipment, and ensured compliance with safety standards.
- Trained and supervised photographers, managed studio operations, and developed creative shoot concepts.
- Performed demolition, painting, flooring installation, and general construction tasks.
- Supervised staff, delegated tasks, and conducted performance reviews.
- Trained employees, facilitated team meetings, and organized team-building activities.
Skills
- Service excellence
- Customer support and assistance
- Client relationship management
- Active listening and empathy
- Proactive follow-up
- Appointment scheduling
- Clear communication of policies
- Goal-oriented problem-solving
- Internal team coordination
- Service improvement recommendations
- Professionalism under pressure
References
References available upon request.
Timeline
CSA II
Sutterhealth Afterhours & Mental Health
09.2021 - Current
Sales Support, Customer Service
Chariot Plumbing Inc
07.2021 - 09.2024
Sales Support, Customer Service, Processing Technician
1Solar
03.2020 - 07.2021
Lead Photographer, Studio Manager
Lifetouch
07.2010 - 11.2019