Summary
Overview
Work History
Education
Skills
Internship Experience
Timeline
Generic

Jennifer Uchendu

Summary

Public health advocate with a passion for health equity and advocacy, particularly in addressing social determinants of health. Recent graduate with excellent research, technical, and problem-solving skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience

Work History

Inpatient Admissions Coordinator

Cambridge Health Alliance
Everett, MA
11.2023 - Current
  • Proficient in CHA psychiatric and medical admission criteria, recommending diversionary service levels to the care team.
  • Answers calls from various healthcare professionals and assesses if the Specialist can address requests or directs calls to appropriate psychiatric or other services.
  • Gathers clinical data, demographics, and payer information systematically, presenting it to on-call MD for admission decisions.
  • Manages databases for the Transfer Center, generating reports as needed. Participates actively in Continuous Quality Improvement (CQI) activities for the unit and the department.

Administrative Assistant

Insight Therapy and Consulting, LLC
Remote
09.2023 - Current
  • Meeting with practice owner on a semi-regular basis to review upcoming projects and tasks
  • Therapist support: client bookings, payments, administrating intake & consent forms, etc. Client support: welcoming clients to the practice, answering client calls and emails, processing payments at the end of sessions
  • Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)

Mental Health Specialist

Salem Hospital
Salem, MA
09.2021 - 09.2023
  • Meeting with patients on a daily basis as assigned by the Registered Nurse, to provide therapeutic and supportive counseling; also may function as crisis counselor
  • Performing intake admissions, taking vital signs, focusing patient on specific treatment issues, entering observations in chart, and reporting patient's condition to team members and to the Registered Nurse
  • Participating in leading/facilitating educational/in-service programs, attending regularly scheduled multi-disciplinary treatment team meeting, and mentoring/precepting new hires.

Administrative Assistant

New Horizons Medical
Lynn, MA
05.2019 - 08.2021
  • Regulating the check-in process by capturing patient information, collecting urine samples, receiving copays, scanning confidential documents, and communicating with clinic personnel
  • Scheduling patient appointments through the Epic database with the appropriate doctor or therapist, and uploading all patient records for future appointments
  • Communicating with insurance agencies, pharmacies, detox centers, and transportation companies to provide patients with the best holistic service.

Education

Bachelor of Science -

Salem State University
12.2023

Skills

  • Software Proficiency
  • Medical Record Keeping
  • Medical Terminology
  • Communication

Internship Experience

Cancer Leaders Like Us - CLLU intern, 09/2023 - 01/2024

  • The Cancer Leaders Like Us Internship Program empowers the emerging generation of health leaders to make meaningful change. Cohort of interns are trained to provide LGBTQI+ and/or BIPOC focused support for each of their host organizations and matched with aligned partner organizations for a part-time opportunity.

CDC John R. Lewis Undergraduate Public Health Scholars Program - Lewis Scholars Imhotep Intern at Morehouse College, 05/2023 - 07/2023 

  • The Lewis Scholars Program offers undergraduate students across the country hands-on training and mentorship in public health, focusing on minority health and health equity. Participants gain valuable experience by working in various public health settings, contributing to CDC's efforts to enhance workforce diversity and advance health equity.

Black Women's Health Imperative - MSK Reproductive Justice Cohort, 03/2023 - 05/2023

  • The MSK RJ Cohort is a leadership development experience to build skills and deepen participants' knowledge of all that constitutes reproductive health, rights, and justice

Black Women in Charge, Inc. - Public Health and Research Department, 01/2022 -Current

  • Non-profit community organization striving to promote equality through advocacy of intersectional social justice issues and policy reform in local and national institutions. With a strong focus on human rights and grassroots, our organization works as a liaison between the elected officials and the community to bring about need-based change and improve the overall quality of life and service.

Massachusetts Association for Mental Health - Network of Care Massachusetts Data Maintenance Intern, 07/2022 - 09/2022

  • Network of Care Massachusetts is an online service directory and resource library designed to help people locate mental health, substance use, and related social services resources in their communities, and improve their health literacy and well being.

Catholic Charities - Volunteer/Group Leader, 08/2018 - 12/2021

  • Non-profit organization with a mission in arranging family and youth services, accessing food and shelter to the community and providing resources to immigrants and refugees new to the area. Particularly, I volunteer at my local child care center where I support children with their daily activities and assist in their educational curriculum.

Timeline

Inpatient Admissions Coordinator

Cambridge Health Alliance
11.2023 - Current

Administrative Assistant

Insight Therapy and Consulting, LLC
09.2023 - Current

Mental Health Specialist

Salem Hospital
09.2021 - 09.2023

Administrative Assistant

New Horizons Medical
05.2019 - 08.2021

Bachelor of Science -

Salem State University
Jennifer Uchendu