Dynamic Registered Nurse with extensive experience in case management at Piedmont Athens Regional Hospital. Proven ability to prevent hospital readmissions through effective problem-solving and collaboration. Skilled in patient education and critical thinking, delivering exceptional care and support to diverse patient populations while ensuring high levels of customer satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Inpatient/ED Care Management
Piedmont Athens Regional Hospital
04.2018 - Current
Conduct assessments to identify individual needs and develop a thorough case management plan.
Prevented hospital readmissions and repeat ED readmissions. This was done by assisting with placements in skilled nursing facilities, home health care, or hospice.
Outpatient Transition of Care RN at the Community Care Clinic.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Established a transition of care telephonic role in a clinic to prevent hospital readmissions.
Managed clinic's daily operations.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated closely with team members to ensure the patient's needs were met in a timely fashion.
Provided excellent service and attention to patients, whether face-to-face or through phone conversations.
Worked effectively in team environments to make the workplace more productive.
Endoscopy RN
Athens Gastroenterology Center
05.2017 - 04.2018
Performed daily rounds on assigned patients before, during, and after their endoscopic procedure as needed.
Facilitated communication between physicians, nursing staff, technicians, and other medical personnel involved in providing care for a patient undergoing an endoscopic exam.
Conducted follow-up phone calls with patients who recently had an Endoscopy Procedure.
Ensured that all equipment used in the procedure was functioning properly before beginning the procedure.
Utilized appropriate infection control methods while performing tasks associated with endoscopy procedures.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Telephone triage RN
Exclusively RNs
03.2017 - 09.2017
Telephone triage RN for multiple Dr
Offices in 7 different states
Telephonic triage for OB/GYN patients for assessment and implementation of plan of care for patients
Providing advice for OB/GYN patients after hours per MD protocols
Registered Nurse/Labor and Delivery, Post-Partum and Nursery
St. Mary’s Hospital
Athens, GA
03.2014 - 05.2017
Provided excellent and holistic care to mothers and infants in a labor/delivery and post-partum unit
House mom
Seeds of Hope
Costa Rica
07.2013 - 01.2014
Established a new shelter in a foreign country in order to provide a safe environment for traumatized exploited girls to receive safety, acceptance and love
Registered Nurse/ Emergency Department
St. Mary’s Hospital
Athens, GA
06.2012 - 07.2013
Nursing care for patients of all ages, from newborns to geriatrics.
Maintaining calm in the midst of a crisis, assessing, and triaging all patients that are encountered.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Utilized evidence-based practice guidelines for appropriate nursing interventions.
Educated patients and families on disease management, prevention, and healthy lifestyle choices.
Registered Nurse / Emergency Department
Gwinnett Medical Center
Lawrenceville, GA
03.2007 - 06.2012
Developed individualized plans of care based on each patient's needs.
Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
Assessed changes in patient condition and notified physician as needed.
Actively participated in staff meetings to discuss current trends in emergency nursing practices.
Collaborated with interdisciplinary team members to ensure quality patient care outcomes were achieved.
Community Developer
International Mission Board
Richmond, VA
01.2005 - 01.2007
Developing relationships with peoples from another culture
Working and teaching in a third world hospital
Registered Nurse / Emergency Department
Crawford Long Hospital
Atlanta
09.2004 - 12.2004
Cared for patients experiencing acute traumas, urgent needs, and any medical concerns they may have had in a kind and compassionate manner.
Nurse Extern II / Emergency Department
Crawford Long Hospital
Atlanta
05.2003 - 08.2004
Providing holistic yet emergent care to patients with acute illnesses
Nurse Extern I/ Cardiac Intensive Care Unit
Crawford Long Hospital
Atlanta
05.2002 - 05.2003
Providing holistic care while aiding patient in the basic activities of daily living
Violin teacher
School of Music
Snellville, GA
01.2002 - 08.2002
Helping beginning students learn the basics of the violin while working with parents to provide the best education for students
Secretary
Smith’s Studio of Photography
Dacula, GA
06.2000 - 12.2001
Oversaw every client throughout every transaction
Ie: phone, mailing, consultations, sales, customer service, aided photographer with children
Education
BSN -
Mercer University
GA
07.2004
Skills
Case management
Customer service
Problem solving
Effective communication
Software Proficiency
Good Telephone Etiquette
Collaboration
Critical thinking
Interdisciplinary collaboration
Patient education
Certification
Certified Case Manager # 4266263
Registered Nurse RN171752
References
References available upon request.
Timeline
Inpatient/ED Care Management
Piedmont Athens Regional Hospital
04.2018 - Current
Endoscopy RN
Athens Gastroenterology Center
05.2017 - 04.2018
Telephone triage RN
Exclusively RNs
03.2017 - 09.2017
Registered Nurse/Labor and Delivery, Post-Partum and Nursery