Jennifer Ugalde
Marion,IN
Summary
Cheerful Hostess knowledgeable about greeting, seating, and guiding guests to tables at busy restaurants. Skilled at scheduling dining reservations and addressing guest requests and complaints. An energetic and punctual individual committed to the highest quality of service.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Ugalde's Family Restaurant
Warren, IN
06.2021 - 08.2024
- Greeted guests and sat customers at tables or in waiting areas.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Education
High School Diploma -
Eastbrook High School
Marion, IN05-2024
Skills
- Clear and concise written and verbal communication
- Ability to work effectively in a group and accomplish tasks
- Effective prioritization of tasks
- Efficient use of time and resources
- Ability to multitask in a fast-paced work environment
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- 21st Century Scholarship Recipient
- Reeves Scholarship Award
Timeline
Restaurant Hostess
Ugalde's Family Restaurant
06.2021 - 08.2024
High School Diploma -
Eastbrook High School