Jennifer Ulrichsen
Shawano,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Current experience in handling sensitive patient information, and past experience with handling sensitive loan applicant information.
Overview
19
19
years of professional experience
Work History
Food Service Associate II
ThedaCare, Inc.
01.2022 - Current
- Visit patients to take, and deliver their meals
- Take and deliver floor stock orders to kitchenettes around the hospital
- Experience in handling sensitive patient information via the EPIC program, helping customers, handling money, ensuring accuracy on floor stock being delivered, and verifying patient information when interacting with the patient.
Commercial Credit Support Specialist
TCF Bank
12.2012 - 06.2013
- Prepare reports using Microsoft Word and Excel
- Distribute reports to appropriate parties and follow up with any updates that need to be made
- Maintain database integrity by reviewing reports and correcting errors
- Other projects as determined by the Underwriting Manager.
Teller
Wells Fargo Bank
06.2012 - 12.2012
- Process customer transactions
- Provide excellent customer service
- Resolve inconsistencies, handle customer inquiries.
Business Services Group
Wells Fargo Home Mortgage
10.2010 - 06.2012
- Help direct the Business Services Group workflow
- Copy and fax files and documents to appropriate parties
- Ship and receive files on a daily basis
- Mailing documents to borrowers
- Cover special projects, and reports on an as-needed basis
- Answer phones.
Consumer Loan Underwriter 1
Wells Fargo Home Mortgage
11.2009 - 10.2010
- Underwrite minimal risk Conventional loans
- Contacted loan officers on approval/suspension of files, run scenarios making sure loans adhered to program guidelines
- Pull information off of internal and external sources in researching a borrower’s credit situation.
Loan Document Specialist 3
Wells Fargo Home Mortgage
06.2008 - 11.2009
- Gather documentation from borrowers to satisfy underwriting conditions
- Be the contact between underwriters and loan officers to relay documents needed
- Pull information off of internal and external sources in researching a borrower’s credit situation.
Consumer Loan Underwriter 1
Robert Half, Accountemps (assigned to Wells Fargo Home Mortgage)
01.2008 - 06.2008
- Underwrote minimal risk Conventional loans
- Contacted loan officers on approval/suspension of files, run scenarios making sure loans adhered to program guidelines
- Pull information off of internal/external sources in researching a borrower’s credit situation.
Store Manager
LoanMax
06.2006 - 01.2008
- Ran daily operations of a 2-person office
- Helped set-up and open a new Madison location
- Trained new employees
- Explained the complete loan process and required paperwork to customers.
Education
Associates of Arts in Accounting -
University of Phoenix, Axia College
01.2008
Skills
- Proficient in the Microsoft Office Suite
- Knowledge of the German language at approximately a B2 level, with the intent of continuing my education in the German language
- Customer Service and Assistance
- Organizational abilities
- Order processing accuracy
- Attention to detail
- Strong communication skills
- Working Quickly
- Payment Processing
- Reliability and punctuality
Languages
German
Limited Working
English
Native or Bilingual
Gap in Employment
From June 2013 - January 2022, I was out of the workforce due to dealing with health issues. These issues will be chronic, but I have improved to the point of being able
to re-enter the workforce in January 2022, though currently in a part-time
capacity.
Timeline
Food Service Associate II
ThedaCare, Inc.
01.2022 - Current
Commercial Credit Support Specialist
TCF Bank
12.2012 - 06.2013
Teller
Wells Fargo Bank
06.2012 - 12.2012
Business Services Group
Wells Fargo Home Mortgage
10.2010 - 06.2012
Consumer Loan Underwriter 1
Wells Fargo Home Mortgage
11.2009 - 10.2010
Loan Document Specialist 3
Wells Fargo Home Mortgage
06.2008 - 11.2009
Consumer Loan Underwriter 1
Robert Half, Accountemps (assigned to Wells Fargo Home Mortgage)
01.2008 - 06.2008
Store Manager
LoanMax
06.2006 - 01.2008
Associates of Arts in Accounting -
University of Phoenix, Axia College