Jennifer Urie
Port Huron,MI
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
15
15
years of professional experience
Work History
Assistant Manager
BigLots
Port Huron, MI
11.2017 - Current
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided training to new employees on company policies and procedures.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained updated knowledge through continuing education and advanced training.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Monitored weekly, monthly and quarterly achievement goals.
- Built product displays and placed appropriate signage for merchandise.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Merchandising Manager
PetSmart Charities
Port Huron, MI
11.2009 - 02.2016
- Assisted with training new employees on proper receiving practices and procedures.
- Performed daily cycle counts to assess inventory levels for accuracy purposes.
- Supervised a team of workers responsible for unloading, sorting, and stocking merchandise.
- Kept stockroom free of hazards, working efficiently and properly organized.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Updated existing planograms according to new product releases and seasonal changes.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Printed labels and tags for for-sale merchandise.
- Built product displays and placed appropriate signage for merchandise.
Education
High School Diploma -
Port Huron High
Port Huron, MI09-1999
Skills
- Recruiting and interviewing
- Sales monitoring
- Staff training and development
- Policy enforcement
- Customer service and satisfaction
- Goal setting
- Multitasking and organization
- Problem-solving
- Scheduling and planning
- Money handling
- Customer service
- Rewards program oversight
References
Alicia Devenport (810) 841-6972
Mari Porter (810) 357-1223
Bonnie Stein (810) 841-6560
Timeline
Assistant Manager
BigLots
11.2017 - Current
Merchandising Manager
PetSmart Charities
11.2009 - 02.2016
High School Diploma -
Port Huron High
Similar Profiles
CHARLENE MANNINGCHARLENE MANNING
Furniture Sales Associated at BIGLOTSFurniture Sales Associated at BIGLOTS
KATHLEEN GUEVARAKATHLEEN GUEVARA
Assistant Manager at BiglotsAssistant Manager at Biglots
Gabrielle HartGabrielle Hart
Temporary Store Manager at BiglotsTemporary Store Manager at Biglots