Jennifer Valdovinos
Los Angeles,CA
Summary
Driven nurse leader with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Interim Manager, Clinical Services, Mother Baby Care Unit
CHA Hollywood Presbyterian Hospital
03.2025 - Current
- Direct oversight of personnel management, staffing, hiring, scheduling, and performance improvement across a postpartum mother baby care unit with a total of 66 FTE.
- Successfully decreased false Code Pinks related to staff error by 95% within 60 days.
- Initiation staff huddles and meetings as well as charge nurse meetings on a scheduled basis.
- Establish standardization for shift-to-shift tasks to ensure zero fall outs related to missed entries.
- Serve as Director of the California Hearing Screening Program and ensured compliance related to the necessary requirements for the program.
- Managed and motivated employees to be productive and engaged in work.
Manager, Clinical Services, Medical Surgical
CHA Hollywood Presbyterian Hospital
12.2024 - Current
- Direct oversight of personnel management, staffing, hiring, scheduling, and performance improvement across two medical surgical units with a total of 120 FTE.
- In the first 90 days, increased HCHAPS scores from 53% to 86% by creating awareness of patient perception as well as educating staff on multiple areas that were found to have opportunities for improvement including use of interpreter services, discussion of plan of care with patient, AIDET, bedside shift report, and hourly rounding.
Clinical Manager, Medical Surgical and Acute Rehab
PIH Good Samaritan Hospital
01.2023 - 11.2024
- Direct oversight of personnel management, staffing, hiring, scheduling, and performance improvement across three medical surgical units with a total of 155 FTE.
- Lead morning case management rounds with interdisciplinary team to identify barriers to discharge and provide discussion on how to eliminate those barriers.
- Collaborated with case management and the leadership team to implement a "Transformation of Care at the bedside" decreasing our average length of stay in the hospital by 2 days and the unit's length of stay by 0.6 days - the highest difference hospital wide.
- Provide leadership and mentorship to nursing staff, encouraging professional growth and development by incorporating consistent leader on employee rounding, stoplight reports with incorporation of staff feedback, and develop bimonthly department supervisor meetings to increase communication between floor staff and management.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
House Supervisor
PIH Good Samaritan Hospital
10.2021 - 12.2022
- Ensure patients have adequate care coverage by coordinating staff, floating staff in between units in order to ensure proper coverage.
- Proactively monitor the floor and maintain throughput in all areas of the hospital to prevent the ED from going on diversion.
- Respond to all Code Blues and Rapid Responses and ensure appropriate staff respond and facilitate move of patient to proper level of care.
- Communicate with staff, visitors, and patients in all areas and levels of the hospital. Provide real time service recovery, if necessary.
- Provide oversight for multiple areas of the hospital in the absence of management.
- Experienced with being incident commander during Code Triage events.
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Streamlined communication between departments for improved patient flow and satisfaction.
Rapid Response RN
PIH Good Samaritan Hospital
09.2020 - 10.2021
- Assisted with the Development and implementation of a quality improvement program pertaining to Code Blues and Rapid Responses facility wide.
- Resource to all floors as a mobile critical care nurse to help assist in education to nursing staff as well as assessing patients of concern to monitor for signs of decompensation.
- Performed key data extraction from Code Blue and Rapid Response forms using data analysis and excel to create and reach facility-wide goals.
- Worked closely with Critical Care director to help identify areas of improvement and processes in CVICU/ICU.
- Reviewed all Code Blue and Rapid Responses per month and developed case studies overviews that are reviewed monthly during Code Blue Committee meetings.
- Investigated missing paperwork and created a process for data recovery to include on monthly data analysis report.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Cardiac ICU RN
PIH Good Samaritan Hospital
04.2017 - 10.2021
- Consult and coordinate with healthcare team members to assess, implement, and evaluate patient care plan.
- Set up and monitor health equipment and devices such as cardiac monitors, ventilators, oxygen delivery devices, transducers, and pressure lines (Swan-Ganz/CVP/A-line), and AV sheaths with or without placement of transvenous pacers.
- Provide extensive critical care interventions such as titration of medications, hypothermia, IABP, CRRT, Impella, and ECMO.
- Extensive experience at bedside in critical care, open heart surgery, and interventional cardiology.
- Provide immediate post open heart care from the immediate post-operative phase to transfer from unit.
- Perform emergency medical procedures, such as basic life support (BLS) and advanced cardiac life support (ACLS), as well as other condition stabilizing interventions.
- Demonstrated competency in the administration of various cardiac medications such as antiarrhythmics, anticoagulants, vasopressors, and inotropes for optimal therapeutic effects.
Education
MBA - Healthcare Management
Western Governors University
07-2025
Bachelor of Science - Nursing
Western Governors University
11-2022
Associate of Science - Nursing
Los Angeles County College of Nursing And Allied Health
12-2016
Associate of Science - General Science
Santa Monica College
07-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Strategic planning
- Operations management
- Conflict resolution
- Policy implementation
- Financial management
Certification
- Six Sigma White Belt, 2024 The Council for Six Sigma Certification
- Certified Professional in Healthcare Quality (CPHQ), 2025 National Association of Healthcare Quality
Timeline
Interim Manager, Clinical Services, Mother Baby Care Unit
CHA Hollywood Presbyterian Hospital
03.2025 - Current
Manager, Clinical Services, Medical Surgical
CHA Hollywood Presbyterian Hospital
12.2024 - Current
Clinical Manager, Medical Surgical and Acute Rehab
PIH Good Samaritan Hospital
01.2023 - 11.2024
House Supervisor
PIH Good Samaritan Hospital
10.2021 - 12.2022
Rapid Response RN
PIH Good Samaritan Hospital
09.2020 - 10.2021
Cardiac ICU RN
PIH Good Samaritan Hospital
04.2017 - 10.2021
MBA - Healthcare Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Los Angeles County College of Nursing And Allied Health
Associate of Science - General Science
Santa Monica College
Summary of Manager Responsibilities Across Roles
- Over two and a half years’ experience with the following:
- Manage daily productivity related to staffing, census, and the unit's productivity standard to ensure maximum productivity and decreasing labor costs. Utilization of a daily productivity tool to ensure accuracy of variance explanation to finance.
- Manage staffing and scheduling to ensure appropriate coverage and safe patient-to-staff ratios. Proactively looks ahead during periods of increased patient census to anticipate staffing needs during these periods.
- Policy and procedure development and review.
- Developed and implemented multiple performance improvement projects aiming at preventing falls as well as increase HCAHPS scores. Utilized PDCA to develop process measures focusing on collecting real time observations to directly measure outcomes related to the goal set for the project.
- Participated in multiple CMS/TJC/CIHQ surveys and assisted with the survey process including assisting with documentation review, command center, and plan of correction development and implementation
- Successful mover of change across multiple roles and organizations.
Publications
Valdovinos, J. BSN RN. (2024, May 9). Transforming patient care: The power of the bedside shift report. (NRC Health, Interviewer)