Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Valladao

Mariposa,CA

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Overview

7
7
years of professional experience

Work History

Housekeeper

Sierra Gold Cleaning Services
Mariposa, CA
06.2020 - 03.2022
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Emptied trash receptacles throughout the property.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Supervisor of Paint

The Home Depot Inc
Sunnyvales, CA
09.2016 - 12.2017
  • Interacted directly with customers in order to answer questions about their orders or provide updates on progress.
  • Investigated customer complaints related to product appearance and developed corrective action plans as needed.
  • Monitored and adjusted paint flow rate to ensure quality standards were met.
  • Supervised, evaluated and trained paint technicians in preparation for painting of products.
  • Determined proper supplies needed for each job based on customer specifications and requirements.
  • Maintained records of daily activities including time sheets, production reports, and safety documents.
  • Coordinated work schedules with other departments in order to meet customer delivery deadlines.
  • Worked with purchasing department to ensure adequate inventory of materials was available at all times.

Supervisor

Starbucks
Campbell, CA
01.2015 - 07.2016
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Responded to customer questions regarding products, prices and availability.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Implemented strategies to take advantage of new opportunities.

Education

General Education - Digital Communications And Multimedia

Central County Occupatinal Center
San Jose
06-2010

Skills

  • Dusting
  • Guest Relations
  • Laundry Management
  • Residential Cleaning
  • Safe cleaning with chemicals
  • Supply Inventory Management

Timeline

Housekeeper

Sierra Gold Cleaning Services
06.2020 - 03.2022

Supervisor of Paint

The Home Depot Inc
09.2016 - 12.2017

Supervisor

Starbucks
01.2015 - 07.2016

General Education - Digital Communications And Multimedia

Central County Occupatinal Center

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Jennifer Valladao