JENNIFER VARELA
Cynthia Thaik MD.
Murrieta,CA
1
Certification
28
years of professional experience
Dedicated Medical Billing Specialist with over 20 years of full-cycle revenue management experience. Proven expertise in account management, charge posting, claim submission, and insurance follow-up within fast-paced and remote healthcare environments. Highly proficient in Care Cloud, AllScripts, and Athena EHR systems. Adept at analyzing insurance reports, resolving complex billing discrepancies, and accelerating accurate, timely reimbursements.
Work History
Billing Manager
3 Years 11 Months- Directed comprehensive billing operations, including charge posting, claim submissions, and payment posting to ensure a streamlined revenue cycle.
- Managed complex patient and insurance A/R, actively following up on outstanding balances to accelerate cash flow.
- Secured prior authorizations and verified patient insurance eligibility, reducing initial claim denials.
- Collaborated directly with physicians to troubleshoot and resolve coding and billing discrepancies.
- Generated and analyzed monthly A/R reports to monitor aging accounts and ensure timely payment collection.
Billing Account Manager
1 Year 10 Months- Managed full-cycle medical billing for multiple high-volume client accounts concurrently.
- Conducted regular client consultations to discuss financial performance, resolve outstanding billing issues, and optimize revenue streams.
- Audited aging A/R reports to identify unpaid balances, implement recovery strategies, and accelerate reimbursement timelines.
- Submitted claims accurately and executed rigorous follow-up protocols with various insurance carriers to guarantee timely client compensation.
Medical Collector / Biller
4 Years 6 Months- Investigated, corrected, and appealed denied and rejected medical claims to recover outstanding revenue.
- Negotiated and communicated directly with major insurance carriers to resolve complex claim disputes and policy issues.
- Managed patient A/R by monitoring past-due accounts, issuing statements, and negotiating sustainable payment arrangements with patients.
Insurance AR / Biller
17 Years 8 Months- Executed insurance and patient A/R management for a high-volume OB/GYN practice.
- Reviewed, corrected, and resubmitted denied insurance claims to maximize practice revenue.
- Processed complex prior authorizations for specialized OB/GYN procedures and medical services.
- Communicated effectively with patients regarding account balances, explaining benefits and resolving billing inquiries.
Education
Certification - Medical Front Office
Skills
EHR Systems: Care Cloud
AllScripts
Athena
Billing & Coding: Full-Cycle RCM
Charge & Payment Posting
Claim Submissions
Denials Management
Operations: Accounts Receivable (A/R) Management
Prior Authorizations
Patient Account Resolution
Provider Relations
Certification
Certification for Medical Front Office
Timeline
Billing Manager
Cynthia Thaik MD.
10.2022 - 09.2026Read More
Billing Account Manager
Coronis Health, LLC
11.2020 - 09.2022Read More
Medical Collector / Biller
Medical Practice Management Resources
05.2016 - 11.2020Read More
Insurance AR / Biller
Temecula Valley OB, GYN
09.1998 - 05.2016Read More
Moreno Valley Technical Skills Center
Certification from Medical Front Office
Read More