Jennifer Vega
El Monte,CA
Summary
Dynamic Program Coordinator with a proven track record at the City of El Monte CA, enhancing program offerings and optimizing staff performance. Expert in facility management and staff development, demonstrated through successful cross-departmental coordination and trend monitoring to elevate content relevance. Skilled in fostering team growth and implementing strategic program evaluations, achieving significant audience engagement and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Coordinator
City of El Monte CA
08.2023 - Current
- Designed program implementation and maintenance plan.
- Developed new program and feature ideas for station.
- Scheduled and monitored programming to air content as planned.
- Facilitated programming by coordinating resources and deliverables between departments.
- Monitored programming trends to keep content relevant and up-to-date.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Monitored programming schedules, conformance to guidelines and quality.
- Oversaw staff schedules and assignments to handle programming demands.
- Developed and recommended policies and procedures for evaluating programs.
Lifeguard Instructor
City of Duarte
09.2022 - Current
- Instructed students in water safety techniques.
- Taught emergency response and rescue protocols for water safety.
- Earned Water Safety Instructor certification.
- Maintained knowledge and certification of first aid and CPR.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Prepared equipment before each class class and stored items promptly after classes.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Mentored and trained new swim instructors on best practices.
- Adapted teaching techniques to different learning styles.
- Implemented proper safety protocols and emergency response plans.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Senior Lifeguard
City of El Monte CA
04.2022 - 08.2023
- Detailed safety rules and procedures regarding activities to customers and guests.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Shared tips with patrons on swimming techniques and strength training.
- Assisted in organizing and implementing recreational activities and programs.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
Lifeguard
City of El Monte
07.2019 - 04.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of patrons in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Scanned main areas to monitor for any safety risks.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA05.2024
High School Diploma -
South El Monte High School
South El Monte, CA06.2020
Skills
- Eligibility Determination
- Marketing materials
- Promotional planning
- Facility Management
- Staff Evaluation
- Hiring and recruitment knowledge
- Staff Development
- Scheduling proficiency
- Training Coordination
- Proactive mindset
- Office Administration
- Create Events
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid/CPR Certified
- Lifeguard Instructor
- Lifeguard Certified
- Water Safety Instructor
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Program Coordinator
City of El Monte CA
08.2023 - Current
Lifeguard Instructor
City of Duarte
09.2022 - Current
Senior Lifeguard
City of El Monte CA
04.2022 - 08.2023
Lifeguard
City of El Monte
07.2019 - 04.2022
Bachelor of Arts - Psychology
California State University - Dominguez Hills
High School Diploma -
South El Monte High School
- First Aid/CPR Certified
- Lifeguard Instructor
- Lifeguard Certified
- Water Safety Instructor
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