Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Verrelli

Orange City,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to coder/biller position to help launch career while achieving company goals.

Overview

12
12
years of professional experience

Work History

Outpatient Phlebotomist

Quest Diagnostics
Orange City, FL
11.2022 - Current
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Input medical and insurance information into database for inclusion in patient records.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Collected specimens for drug screens.
  • Prepared specimens for transport to external laboratories.
  • Provided excellent customer service while interacting with patients.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Followed all safety protocols when handling hazardous materials.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Upheld donor confidentiality throughout intake and collection process.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Prepared and packaged specimens for courier transport.
  • Interacted with patients to gather and record data prior to blood draws.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Educated patients on proper blood draw techniques.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Verified patient information prior to specimen collection.
  • Documented patient information into electronic medical records system.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Maintained a clean, safe, and organized work environment.
  • Processed samples accurately and efficiently.
  • Provided assistance to clinical staff during patient visits.
  • Processed client payments and collected appropriate billing information.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Used heel and methods to obtain blood from capillaries.
  • Performed quality control tests on collected specimens.
  • Maintained accurate records of collected specimens and test results.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Senior Phlebotomist

Yale New Haven Health System
New Haven, CT
01.2014 - 07.2021
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Processed samples accurately and efficiently.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Followed all safety protocols when handling hazardous materials.
  • Prepared and packaged specimens for courier transport.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Maintained accurate records of collected specimens and test results.
  • Input medical and insurance information into database for inclusion in patient records.
  • Provided assistance to clinical staff during patient visits.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Verified patient information prior to specimen collection.
  • Performed quality control tests on collected specimens.
  • Documented patient information into electronic medical records system.
  • Assisted in the training of new phlebotomists.
  • Upheld donor confidentiality throughout intake and collection process.
  • Maintained a clean, safe, and organized work environment.
  • Compiled and submitted data for demographic research.
  • Interacted with patients to gather and record data prior to blood draws.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Identified patients using proper procedures prior to specimen collection.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Transported specimens following established protocol for temperature and light.
  • Educated patients on proper blood draw techniques.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.

Lab Assistant

Yale New Haven Health System
Guilford, CT
04.2020 - 05.2021
  • Prepared specimens and forms for transport to outside laboratories.
  • Attended lab meetings to participate in research discussions.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Participated in extra training and courses to refine and improve upon industry knowledge.
  • Created test and validation setups for component, subsystem and machine levels.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.
  • Documented results accurately in lab notebooks according to scientific standards.
  • Analyzed experimental results and determined whether results fit within standard procedures.
  • Prepared specimens for analysis by conducting sample processing and extraction techniques.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Produced and submitted laboratory documents and reports per compliance requirements.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.
  • Performed daily housekeeping tasks driving efficient laboratory operations.
  • Used time management and adaptability skills to prioritize and run multiple tests.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Sanitized workstations and instruments to avoid cross-contamination.

Paramedical Examiner

New England DNA
Rocky Hill, CT
01.2012 - 01.2015
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Performed physical examinations including taking vital signs, measuring height and weight, and visual acuity testing.
  • Assessed medical history of patients and discussed health related issues.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Conducted interviews with patients to obtain detailed information about their medical histories and current health conditions.
  • Interacted with patients to gather and record data prior to blood draws.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Assessed plasma collection machines for proper functionality.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Administered electrocardiograms to evaluate cardiac activity.
  • Documented patient care activities accurately in electronic medical records system according to established protocols.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Understood and followed oral and written directions.

Education

Nationally Certified - Phlebotomy

American Society of Phlebotomy Technicians
Charleston, SC
08-2011

Some College (No Degree) - ALLIED HEALTH/MEDICAL CODING AND BILLING

Florida Technical College
DeLand, FL

Some College (No Degree) - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York
New York, NY

Skills

  • Specimen Preparation
  • Data Entry
  • Blood Collection
  • Venipuncture
  • Paperwork Processing
  • HIPAA
  • Medical Records Review
  • Patient Care
  • Quality Control
  • Patient Support
  • Medical Records Maintenance

Timeline

Outpatient Phlebotomist

Quest Diagnostics
11.2022 - Current

Lab Assistant

Yale New Haven Health System
04.2020 - 05.2021

Senior Phlebotomist

Yale New Haven Health System
01.2014 - 07.2021

Paramedical Examiner

New England DNA
01.2012 - 01.2015

Nationally Certified - Phlebotomy

American Society of Phlebotomy Technicians

Some College (No Degree) - ALLIED HEALTH/MEDICAL CODING AND BILLING

Florida Technical College

Some College (No Degree) - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York

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Jennifer Verrelli