Mary Whited
Lebanon
Summary
Adept at venipuncture and patient care, I significantly enhanced patient experience and efficiency at Vanderbilt Wilson County Hospital. My expertise in HIPAA compliance and exceptional communication skills have streamlined specimen handling processes, achieving a 20% improvement in patient throughput. My approach combines technical proficiency with a compassionate touch, ensuring high-quality patient support and confidentiality.
Dependable Job Title effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
27
27
years of professional experience
Work History
Outpatient Phlebotomist/Secretary
Vanderbilt Wilson County Hospital
06.1998 - Current
Performed front desk registration and processed doctors' orders.
Education
Yes - Phlebotomy Technician
Tennessee Technology Center At Nashville
Nashville, TNYes -
Lebanon High School
Lebanon, TN05.1988
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- HIPAA compliance
- Patient confidentiality
- Specimen labeling procedures
- Patient support
- Data entry
- Infection control
- Quality control
- Paperwork processing
- Recording data
- Pediatric phlebotomy
- Specimen preparation
- Capillary puncture
- Blood culture collection
- Blood collection techniques
- Venipuncture expertise
- Butterfly needle technique
- HIPAA
- Patient preparation
- Syringe method
- Quality control guidelines
- Sample storage
- Geriatric phlebotomy
- Adaptable approach
- Medical records management
- Medical office administration
- Quality assurance
- Medical records maintenance
- Staff management
- Medical records review
- Personal protective equipment usage
- Health and safety
- Medical terminology
- Emergency response training
- Patient assessment
- Regulatory compliance
- Medical records handling
- Communication
- Process improvement initiatives
- Laboratory procedures understanding
- Sanitation and sterilization
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Customer service
- Organizational skills
Accomplishments
I have received a patient satisfaction award 2 years in a row. This is where several of my patients voted for me for my excellent attitude and commitment, work skills and efficiency.
- Educated Number phlebotomy students on venipuncture and capillary puncture techniques.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Won "Name of Award" award in Year.
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Outpatient Phlebotomist/Secretary
Vanderbilt Wilson County Hospital
06.1998 - Current
Yes - Phlebotomy Technician
Tennessee Technology Center At Nashville
Yes -
Lebanon High School
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