Jennifer volbrecht
Winter Park,FL
Summary
Enjoys to create Magical experiences for customers. Using exceptional customer services, and problem solving ability's. I am well traveled and have been on several cruises. As a agent I focus on building relationships to drive sales. I am seeking a new role
in a dynamic agency environment with room for growth and career advancement.
Overview
3
3
years of professional experience
Work History
Lead Teacher
Monarch Childrens Academy
Orlando, FL
04.2023 - Current
- Complete all required Company trainings and compliance courses as assigned
- Flexible Work Schedule
- Facilitated small group instruction and activities for students of varying abilities.
- Maintained accurate records
Travel Agent
Cruise Brothers
Palm Beach Gardens, FL
02.2021 - Current
- Provided customer service to clients regarding cruise packages, itineraries, and travel information. Confirming Reservations.
- Sales and service experience in a guest-centric environment
- Operate a computer within a Microsoft Windows environment
- Navigate between multiple and concurrent computer applications
- creating and modifying reservations
Front Desk Receptionist
Extended Stay America
Orlando, FL
06.2022 - 12.2022
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers.
- engage with the Guest by addressing needs, answering questions, providing directions and sharing other information
- provide excellent service to guests
Education
High School Diploma -
Victor J Andrew
Tinley Park06-1993
Some College (No Degree) - Child Daycare
South Semonile
FLoridaSkills
- Microsoft Office
- Client Relations
- Leisure travel
- Credit card payments
- Client Relationship Building
- Travel Planning
- Reservations Booking
Timeline
Lead Teacher
Monarch Childrens Academy
04.2023 - Current
Front Desk Receptionist
Extended Stay America
06.2022 - 12.2022
Travel Agent
Cruise Brothers
02.2021 - Current
High School Diploma -
Victor J Andrew
Some College (No Degree) - Child Daycare
South Semonile