Jennifer Wallace
Bothell,WA
Summary
Highly-skilled phlebotomist with over 15 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused Phlebotomist bringing 15-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Phlebotomist
1st Choice Phlebotomy Services
05.2019 - Current
- Enhanced patient experience by providing efficient and accurate blood collection services.
- Reduced wait times for patients through effective scheduling and resource management.
- Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
- Streamlined workflow by implementing innovative processes and procedures.
- Ensured compliance with industry regulations and safety protocols to maintain a safe work environment.
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Provided exceptional customer service, addressing patient concerns with empathy and professionalism.
- Implemented best practices for specimen handling to minimize contamination risks.
Fertility Surgery Technician
Boston IVF
10.2016 - 05.2020
- Improved patient care by meticulously preparing surgical equipment and maintaining a sterile environment in the operating room.
- Ensured seamless surgeries by assisting surgeons with proper instrument handling and anticipating their needs during procedures.
- Enhanced surgical team efficiency by setting up operating rooms according to surgeon preferences and procedure requirements.
- Reduced risk of infection for patients through diligent sterilization and organization of surgical instruments before, during, and after surgeries.
- Streamlined post-operative recovery processes by providing accurate documentation of instrument counts, sponge usage, and specimen collection.
- Contributed to smooth communication within the surgical team by serving as a liaison between surgeons, nurses, anesthesia providers, and other staff members.
- Ensured timely completion of surgeries by actively participating in efficient room turnover procedures between cases.
- Collaborated effectively within multidisciplinary teams during emergency situations ensuring rapid response times leading to improved patient outcomes.
- Demonstrated adaptability by seamlessly transitioning between diverse surgical specialties to meet fluctuating staffing needs.
- Upheld high standards of patient confidentiality and HIPAA compliance in all aspects of surgical care documentation.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
Education
Bachelor of Science - Nursing
East Valley Medical School
Phoenix, AZ05.2016
Skills
- Quality Control Guidelines
- Venipuncture
- Medical Records Maintenance
- Health Education
- Patient Confidentiality
- Specimen Labeling Procedures
- Sample and Specimen Collection
- Diagnostic Testing
- Blood collection techniques
- Geriatric phlebotomy
- Specimen handling
- Pediatric phlebotomy
- Order of draw
- Lab safety protocols
- HIPAA compliance
- Hemoglobin Testing
- Glucose Screening
- Blood Culturing
- Butterfly Venipuncture
- Phlebotomy Technician
- Certified Phlebotomy Instructor
Certification
- PT - Phlebotomy Technician
- CLEA Phletomoy Instructor
- Licensed RN
Timeline
Lead Phlebotomist
1st Choice Phlebotomy Services
05.2019 - Current
Fertility Surgery Technician
Boston IVF
10.2016 - 05.2020
Bachelor of Science - Nursing
East Valley Medical School
- PT - Phlebotomy Technician
- CLEA Phletomoy Instructor
- Licensed RN
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