Jennifer Walleck
Chicago,IL
Summary
Approachable Hospice Aide dedicated to offering compassionate and sensitive companionship to patients and families. Experienced in leveraging tact, discretion and professionalism when addressing end-of-life situations. Offering exemplary organizational, time management, and communication skills.
Overview
8
8
years of professional experience
Work History
Hospice Aide
AccentCare Hospice
02.2022 - 07.2024
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Upheld infection control and prevention policies across different patient-facing areas.
CNA Supervisor/Scheduling Coordinator
Peterson Park Heath Care Center
10.2016 - 01.2022
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
- Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Worked Covid-19 unit throughout pandemic. Including infection control set up, PPE compliance and continual inservice to all staff on unit.
Education
CNA Certification - Certified Nursing Assistant
Career Training Center of Chicago
Chicago, IL09.2016
Skills
- End of life care
- Time Management
- Direct Patient Care
- Activities of Daily Living ADL Support
Timeline
Hospice Aide
AccentCare Hospice
02.2022 - 07.2024
CNA Supervisor/Scheduling Coordinator
Peterson Park Heath Care Center
10.2016 - 01.2022
CNA Certification - Certified Nursing Assistant
Career Training Center of Chicago