Jennifer Wasserbeck
Delaware
Summary
Dynamic mortgage underwriting supervisor with extensive experience at Chase Mortgage, excelling in compliance review and risk assessment. Proven track record in enhancing workflow efficiency and mentoring teams, while implementing quality control measures. Skilled in credit evaluation and analytical thinking, driving successful outcomes in high-stakes lending environments.
Overview
16
16
years of professional experience
Work History
Mortgage underwriting supervisor
Chase Mortgage
Columbus
11.2023 - Current
- Reviewed mortgage applications for compliance and risk assessment.
- Supervised underwriting team to ensure timely application processing.
- Trained new underwriters on procedures and company standards.
- Implemented underwriting guidelines to maintain quality control.
- Analyzed credit reports and financial statements for risk evaluation.
- Managed workflow efficiency within the underwriting department.
- Performed periodic audits of closed loan files to ensure proper completion according to applicable laws and regulations.
- Helped employees improve performance by closely mentoring new members, completing quarterly reviews and developing improvement plans to correct deficiencies.
- Investigated complaints received from customers concerning errors made during the processing and underwriting stage of their loans.
- Lending authority $2,500,000 first lien positions
Underwriter IV
Chase Mortgage
Columbus
04.2016 - 11.2023
- Government lending with DE CHUMS certification, and VA loan level review capability.
- Reviewed policy guidelines to ensure compliance with industry regulations.
- Communicated underwriting decisions clearly to agents and clients.
- Maintained detailed records of underwriting processes and documentation.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Analyzed financial information including income, assets, liabilities and credit history of applicants.
- Utilized underwriter authority to correspond with corporate risk appetite and strategy.
Senior Loan Quality Review Analyst
Chase Mortgage
Columbus
06.2012 - 04.2016
- Monitored review processes for compliance with company standards.
- Evaluated submitted reviews for accuracy and completeness.
- Documented findings and recommendations for process improvements.
- Conducted regular audits of review submissions to ensure consistency.
- Monitored and maintained compliance with internal controls and government regulations.
Senior Mortgage Underwriter
Chase Mortgage
Columbus
04.2009 - 06.2012
- Reviewed mortgage applications for compliance with company policies and regulations.
- Analyzed borrower financial documents to assess creditworthiness and risk.
- Mentored junior underwriters on best practices and underwriting guidelines.
- Analyzed financial data, such as income statements, balance sheets, and tax returns to determine applicants' eligibility for mortgage loans.
- Communicated with applicants and internal team members to discuss identified conditions needed for approval.
- Prepared detailed reports on underwriting findings and recommendations.
- Reviewed appraisals to ensure accuracy and compliance with company standards.
- Generated letters of denial or commitment based on approved and declined decisions.
Education
Bachelor of Arts - International Studies With Emphasis in Spanish
Ohio University
Athens, OH06-2003
Skills
- Team supervision
- Compliance review
- Risk assessment
- Workflow management
- Mortgage guidelines
- Underwriting expertise
- Credit evaluation
- Analytical thinking
- Pipeline management
- Staff training
- Quality control
- Quality assurance
Resume - Documents
J Wasserbeck Resume.docx, 02/27/23
Timeline
Mortgage underwriting supervisor
Chase Mortgage
11.2023 - Current
Underwriter IV
Chase Mortgage
04.2016 - 11.2023
Senior Loan Quality Review Analyst
Chase Mortgage
06.2012 - 04.2016
Senior Mortgage Underwriter
Chase Mortgage
04.2009 - 06.2012
Bachelor of Arts - International Studies With Emphasis in Spanish
Ohio University
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