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Certified Nursing Assistant supporting acute and sub-acute bedside care for 10+ patients per shift across multiple healthcare settings. Delivers vital sign monitoring, skin integrity support, and EMR documentation while adapting quickly to changing assignments and unit workflows. Communicates clearly with nursing staff and prioritizes safe care under fluctuating census demands.

Directed staff scheduling for CNA positions and supervised case management processes. Championed initiatives to secure state waiver program approvals for elderly clients requiring in-home support. Leveraged Microsoft Teams, Word, and Excel to enhance team collaboration and ensure documentation accuracy. Managed patient records using Caredox and PointClickCare systems. Implemented various clock-in applications to optimize workday efficiency. Provided specialized care for children with disabilities and elderly patients. Coordinated efforts between nursing home staff and home health agencies. Supervised safe patient transfers utilizing Hoyer lifts and canes. Administered medications and executed wound care procedures with precision.

Achieved high levels of patient satisfaction by delivering compassionate care and effectively managing treatment processes. Improved operational efficiency by preparing rooms for procedures and ensuring patient comfort. Fostered positive relationships with patients through excellent communication and proactive support.

Dedicated and compassionate professional with a diverse background in healthcare, military security, firefighting, logistics, and customer service. Recently earned a Certified Nursing Assistant (CNA) certification and currently work in a nursing facility providing quality care and support to residents. Brings strong experience working in high-pressure environments, excellent teamwork and communication skills, and a proven commitment to safety, reliability, and professionalism. Former United States Air Force Military Police/Security Forces member with extensive experience in emergency response, security operations, leadership, and problem-solving.

Jennifer west

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CNA - Certified Nursing Assistant

Certified nursing assistant

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Bachelor of Business Administration - Business Administration

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CNA - Certified Nursing Assistant

Certified nursing assistant

Christiana High School

Southern New Hampshire University

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