Jennifer Wetjen
Lantana,FL
Summary
Highly Motivated, compassionate and upbeat. Committed to providing excellent customer service and resolving problems. I enjoy enhancing peoples overall experience for the best possible outcome. Im always interested in learning and experiencing different thinking styles.
Overview
25
25
years of professional experience
Work History
Caregiver
Jean Bucknell
South Palm Beach, FL
01.2018 - Current
- Assisted elderly client with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly client by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided emotional support for my client when experiencing depression or anxiety due to their illness or disability.
- Drove client to shop for groceries, attend doctor appointments and run errands.
- Improved patient outlook and daily living through compassionate care.
- Contacted medical providers on behalf of my client to follow up on appointments.
Landscaping Assistant
Bruce Wetjen
Lantana, FL
09.2005 - 01.2018
- Assisted in the development of landscape designs and plans.
- Planted flowers, grasses, shrubs and trees following specified layouts.
- Delivered supplies such as soil amendments, fertilizer bags, plants, to job sites.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Handled customer inquiries and resolved their concerns successfully.
Food and Beverage Server
Little Italy Restaurant
Layton, FL
06.2002 - 09.2005
- Delivered exceptional customer service by resolving client concerns.
- Communicated with kitchen staff regarding order details and special requests from guests.
- Ensured guest satisfaction through meal follow-ups.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Restaurant Hostess
Park Avenue BBQ Grille
Boynton Beach, FL
01.2000 - 06.2002
- Welcomed customers and accompanied them to seating.
- Managed reservations, waitlists, and special requests for large parties.
- Took beverage orders and served drinks during peak meal times.
- Took reservations from patrons by phone or online.
- Oversaw takeout orders processing.
Education
High School Diploma -
Lake Worth High School
Lake Worth, FLSkills
- Compassionate client care
- Stress management
- Resolving problems with real people with real empathy
- Making sound decisions
- Safety Assurance
Affiliations
- Gardening
- Arts and crafts
- Cooking
- Music
Timeline
Caregiver
Jean Bucknell
01.2018 - Current
Landscaping Assistant
Bruce Wetjen
09.2005 - 01.2018
Food and Beverage Server
Little Italy Restaurant
06.2002 - 09.2005
Restaurant Hostess
Park Avenue BBQ Grille
01.2000 - 06.2002
High School Diploma -
Lake Worth High School