JENNIFER WHITCOMB
Winooski,VT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Crew Caller
Genesee & Wyoming
St. Albans, VT
08.2017 - Current
- Evaluate and monitor train and engine service inactivity and adjust the workforce levels as required to meet service demands.
- Ensure that T&E positions are filled so that G&W North American railroads can operate in a safe and efficient manner.
- Respond to directives from field managers and public authorities.
- Assist in activities that support the operation of the train and engine crew, arranging crew lodging, transportation and job assignments.
- Receive incoming emergency calls
- Contact emergency personnel, working with internal and external departments
- Training employees
STORE MANAGER
GYMBOREE
SOUTH BURLINGTON, VT
02.2009 - 08.2017
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Education
Associate of Science - Veterinary Technology
Vermont Technical College
Randolph , VT05.1998
High School Diploma -
South Burlington HIgh School
South Burlington, Vermont06.1996
Skills
- Problem-Solving
- Data Entry
- Flexible and Adaptable
- Good Telephone Etiquette
- Organization and Time Management
- Active Listening
Timeline
Crew Caller
Genesee & Wyoming
08.2017 - Current
STORE MANAGER
GYMBOREE
02.2009 - 08.2017
Associate of Science - Veterinary Technology
Vermont Technical College
High School Diploma -
South Burlington HIgh School
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