Jennifer White
Ashburn,VA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
13
13
years of professional experience
Work History
Insurance Agent
Prestige Insurance Services Inc
07.2021 - 12.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Analyzed risk factors to recommend appropriate coverage levels.
- Researched and identified potential new markets.
Customer Service Lead
Parrish Services
05.2011 - 09.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Potomac State University
Keyser, WVSkills
- Policy Renewals
- Leads Prospecting
- Policy Knowledge
- Multitasking Abilities
- Stress Management
- Decision Making
- Goal Setting
- Teamwork and Collaboration
- Problem Solving
- Critical Thinking
- Marketing Strategy Development
- Account Management
- Client Relations
- Negotiation
Timeline
Insurance Agent
Prestige Insurance Services Inc
07.2021 - 12.2023
Customer Service Lead
Parrish Services
05.2011 - 09.2020
Potomac State University
Similar Profiles
CASEY MARTONECASEY MARTONE
Jr IT Associate at Prestige Trucking InsuranceJr IT Associate at Prestige Trucking Insurance
Brigitte StevensBrigitte Stevens
Traffic Controller at Prestige Group LTD. Dba Prestige Travel ServicesTraffic Controller at Prestige Group LTD. Dba Prestige Travel Services
Susanne SalazarSusanne Salazar
Licensed 440 CSR at Prestige InsuranceLicensed 440 CSR at Prestige Insurance
Felicia DyittFelicia Dyitt
Sortation Associate at AMAZONSortation Associate at AMAZON
Jaida CartwrightJaida Cartwright
Office Assistant at Embracing Change LLcOffice Assistant at Embracing Change LLc