Jennifer Wilson
Orlando,FL
Summary
A seasoned District Loss Prevention Manager from Bealls Inc., adept in leveraging investigative interviewing and risk mitigation techniques to significantly reduce shrink across 60 stores. Known for exceptional leadership in developing loss prevention strategies and fostering partnerships with law enforcement, I excel in driving operational excellence and integrity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
District Loss Prevention Manager
Bealls Inc.
Orlando, FL
09.2006 - Current
- Managed loss prevention operations across multiple districts, overseeing up to 60 stores to ensure compliance with company policies and security standards.
- Conducted thorough investigations into internal and external theft cases, leading to significant recoveries, and reduced shrink.
- Utilized the WZ interviewing method to identify and address employee dishonesty, achieving a high confession rate, and fostering a culture of integrity.
- Developed and implemented district-wide loss prevention strategies, resulting in measurable reductions in inventory shrink, and operational risk.
- Trained and mentored loss prevention teams, enhancing investigative skills, and ensuring consistent application of policies and procedures.
- Collaborated with district and store leadership to develop action plans addressing high-risk locations, achieving sustained improvements in security metrics.
- Analyzed security trends and data to identify vulnerabilities, implementing proactive measures that minimized risk exposure.
- Delivered comprehensive reporting and analysis to senior management, providing actionable insights to inform strategic decisions.
- Collaborated with multiple Organized Retail Crime (ORC) Taskforces to identify and apprehend individuals involved in organized retail theft, enhancing regional security and recovery efforts.
- Built and sustained effective partnerships with local law enforcement agencies to collaboratively address theft, fraud, and security challenges, resulting in improved investigations and successful case resolutions.
- Relocated to multiple states at the request of the company to address high-priority districts, driving improvements in loss prevention metrics, and operational performance.
Education
High School Diploma -
Hardee Senior High School
Wauchula, FL06-2000
Some College (No Degree) - Police/Corrections Acedemy
South Florida Community College
Avon Park, FLSkills
Technical Skills
- Investigative interviewing (eg, WZ method)
- Risk assessment and mitigation
- Internal and external theft investigations
- Surveillance and monitoring techniques
- Loss prevention strategy development
- Data analysis and reporting
- Security systems management
Leadership & Management Skills
- Team training and development
- Cross-functional collaboration
- Strategic planning and execution
Interpersonal Skills
- Strong communication and negotiation
- Building partnerships with law enforcement
- Conflict resolution
- Ethical decision-making
- Trust-building during investigations
Analytical Skills
- Identifying security vulnerabilities
- Analyzing trends in shrink and theft data
- Developing actionable insights from data
- Reporting findings to senior leadership
Adaptability
- Thriving in diverse geographic regions
- Managing high-pressure situations
- Adjusting strategies to align with business needs
Affiliations
- Active member of the Southeast Chapter of the IAI. (International Association of Interviewers)
- Member of the Polk County ORC Taskforce
Accomplishments
- LPDM of th year multiple years. 2008, 2010, 2013
- Recognized for being the strongest Interviewer within Bealls.
- Mentor and advisor on multiple Loss prevention projects within Bealls.
Certification
- Wicklander Zulawski Certified in the basic and advanced courses
References
References available upon request.
Timeline
District Loss Prevention Manager
Bealls Inc.
09.2006 - Current
High School Diploma -
Hardee Senior High School
Some College (No Degree) - Police/Corrections Acedemy
South Florida Community College