Jennifer Wingo
Melbourne,FL
Summary
Lifelong leader who is deeply committed to fostering meaningful relationships, cultivating personal and professional development, and inspiring individuals to lead transformative change with over 13 years of invaluable experience in the dynamic field of insurance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Worker's Compensation CAT Adjuster
Amerisafe
08.2025 - Current
- Manages complex, high-exposure, or litigated claims from inception to resolution, often with high settlement authority.
- Investigate injuries, determine compensability, set financial reserves, manage medical care, and negotiate settlements while ensuring compliance with state regulations.
Senior II PIP Litigation Adjuster
Liberty Mutual
02.2021 - 07.2025
- Managed complex, disputed Personal Injury Protection claims by analyzing medical records/bills, investigating coverage, and negotiating settlements with attorneys.
- Directed defense counsel strategies, attend depositions, mediations, or trials, and ensure compliance with state no-fault laws and policy guidelines to achieve favorable legal outcomes.
Bodily Injury Adjuster Repped and Unrepped
Liberty Mutual
04.2018 - 02.2021
- Managed high-value or complex claims including UM/UIM by investigating liability, setting reserves, and negotiating settlements, reviewing demands, mediating legal disputes, and reviewing medical evidence, while managing unrepresented (unrepped) claimants by directly investigating incidents, gathering medical records, and offering settlements.
- Directed defense counsel strategies, attend depositions, mediations, or trials, and ensure compliance with laws and policy guidelines to achieve favorable legal outcomes.
Workers’ Compensation Adjuster
AmTrust Financial
05.2017 - 04.2018
- Investigates, evaluates, and manages workplace injury claims to determine liability and benefit eligibility including review of medical records, authorize payments, and negotiate settlements while ensuring compliance with state regulations.
- Managing reserves, facilitating return-to-work programs, and communicating with employers, injured workers, and medical providers.
Workers’ Compensation Adjuster
Sedgwick
06.2013 - 05.2017
- Determines compensability and total value of claim; negotiate settlements and make recommendations regarding litigation.
- Trained team members on best practices, contributing to a more knowledgeable and effective workforce.
Education
Bachelor's of Science - Criminal Justice
University of Central Florida
Orlando, FLSkills
- Litigation
- Negotiation
- Critical Analytical Thinking
- Claims management
- Time management
- Cross‑Functional Claims Handling (PIP, BI, Work Comp, Etc)
- Continuous improvement
- Leadership & Mentorship
- Data Analysis
Certification
Florida 6-20 All Lines Designation
Affiliations
- CI Committee Leader
- Prepare to Lead Program
- R-Smart Mentorship and Advancement
- M&SI Certified Mentor
- ERG Groups: WE Mentoring Circles and SONN Community
PROFESSIONAL AWARDS
- Circle of Excellence 2020
- Monthly and Quarterly Difference Maker
- Multiple Quarterly Top Performer
- Customer Service Champion
Timeline
Worker's Compensation CAT Adjuster
Amerisafe
08.2025 - Current
Senior II PIP Litigation Adjuster
Liberty Mutual
02.2021 - 07.2025
Bodily Injury Adjuster Repped and Unrepped
Liberty Mutual
04.2018 - 02.2021
Workers’ Compensation Adjuster
AmTrust Financial
05.2017 - 04.2018
Workers’ Compensation Adjuster
Sedgwick
06.2013 - 05.2017
Bachelor's of Science - Criminal Justice
University of Central Florida