Jennifer Witte
Kewanee,IL
Summary
Dynamic and dedicated professional with a proven track record at Learning Connections, enhancing student growth and fostering positive parent relationships. Excelled in classroom organization and creative teaching strategies, demonstrating a strong work ethic and love for children. Skilled in CPR/First Aid and adept in customer service, consistently achieving high satisfaction levels.
Overview
10
10
years of professional experience
Work History
Lead Daycare Teacher
Learning Connections
Galva, IL
09.2019 - Current
- Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Established clear expectations for behavior and managed classroom effectively, resulting in a well-disciplined learning environment.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
- Resolved staff and parent disputes through constructive problem-solving techniques.
- Enhanced student comprehension by incorporating visual aids and hands-on activities into daily lessons.
- .Adapted teaching methods to accommodate diverse learning styles while maintaining consistent academic standards throughout the classroom.
- Consistently communicated with parents through newsletters, conferences, and informal check-ins about student progress and achievements.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Gathered materials and resources to prepare for lessons and activities.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Organized and supervised large and small group activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Established positive relationships with students and families.
- Helped new preschool children get used to classes by giving one-on-one support.
- Monitored classroom to verify safe and secure environment.
- Supported students in developing self-esteem and self-confidence.
- Guided students to develop social, emotional and physical skills.
- Created safe and nurturing learning environment for preschoolers.
Customer Care Associate
Boss Pet Edge
Kewanee, IL
01.2021 - 09.2021
- Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
- Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
- Contributed to positive company reviews by delivering exceptional support experiences to clients.
- Analyzed paperwork to verify completeness and eligibility for requested products and services.
- Handled escalated customer concerns, achieving high levels of resolution and satisfaction.
- Maintained good call control to quickly uncover questions and keep call times low.
- Responsible for taking 50-70 calls per day.
- Handle customer service issues with product returns, back orders, discounting and escalation to lead.
- Ability to work independently and as part of a team and strong problem-solving skills.
Store Associate
Aldi
Kewanee, IL
05.2016 - 09.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Housekeeping Aide
Kewanee Care Nursing Home
Kewanee, IL
06.2014 - 01.2015
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Ensure all rooms are cared for and inspected according to standards.
- Learned patience and how to properly handle taking care of residents in good and bad situations.
Education
High School Diploma -
Kewanee High School
Kewanee, IL05.2014
Skills
- Classroom Organization
- Parent-Teacher Communication
- Creative Teaching Strategies
- Strong Work Ethic
- CPR and First Aid
- Loves children
- Customer Service
- Problem Resolution
- Money handling abilities
- Problem-solving skills
- Customer communications
Timeline
Customer Care Associate
Boss Pet Edge
01.2021 - 09.2021
Lead Daycare Teacher
Learning Connections
09.2019 - Current
Store Associate
Aldi
05.2016 - 09.2019
Housekeeping Aide
Kewanee Care Nursing Home
06.2014 - 01.2015
High School Diploma -
Kewanee High School