Jennifer Wornall

-Managed complex domestic and international travel while optimizing cost efficiency and minimizing schedule disruptions

-Oversaw and balanced 4 senior executive calendars simultaneously, reducing scheduling conflicts and improving time efficiency across departments

-Processed and reconciled executive expenses with 100% accuracy and on time submission

-Coordinated franchise communications

- Planned and executed executive meetings, leadership offsite, and team building events, improving cross functional collaboration and engagement

-Supported Vice Presidents, and Directors across Marketing, Technology, Commercial and Supply Chain divisions

-Partnered cross-functionally with Legal, Finance, HR and external vendors to facilitate contract execution and vendor onboarding, reducing process turn around time

-Managed confidential documents and executive communications with discretion and professionalism

-Provided trusted personal assistance to C-suite executives, strengthening executive productivity and focus

-Ensured property standards were met and exceeded daily for an unparalleled guest experience

-Addressed phone calls, emails, and in person inquiries and requests in a timely and efficient manner

-In charge of supply purchasing for guest services, food and beverage and valet while keeping a documented budget

-Maintained outstanding relationships with multiple departments to ensure communication is clear and thorough for seamless guest service

-Attended weekly leadership and operations meetings reporting back to my team of fifteen people to ensure transparent communication of all property wide policies and happenings to best communicate with our guests

-Onboarded and developed staff members to ensure property standards and guest experiences are met

-Upheld confidentiality when handling guest information or requests for all including high visibility guests

-Created and booked itineraries for up to 74 rooms worth of guests for dining, activities ans spa to best maximize their vacation time efficiently and enjoyably

-Delegated tasks appropriately among team member's based on their skills and workload capabilities

-Implemented strategies to improve overall efficiency and productivity within the department and communications across all property departments

-Organized multigenerational families itineraries that included horseback riding, archery, air riffle, fishing, mountain biking, dining, barbecues and rodeos

-I adapted to the needs of The Ranch by stepping into the reservations role when needed as well as Wrangler, check in and checkout when the volume of guests was overwhelming. I was comfortable in many roles and happy to step in with a confidence and poise

-Always willing to learn and grow with what the everchanging needs of our guests required

-Responsible for all dog show arrangements which included upwards of 150 shows a year domestic and internationally. This included plane arrangements for 5 staff and 15 +dogs, hotel, transportation. Show travel across all 50 states for 30+ dogs and 5+ staff.

-Weekly entry deadlines for shows

-Managed client relations such as yearly goals for their dogs success. Weekly and bi-weekly updates on their dogs show scheduling and awards as well as health and wellness

-Responsible for all billing, expensing and inventory for and operation that cared for and showed up to 60 dogs at any given time

-Made and met yearly goals for client satisfaction such as championships, number one in their breed, group and top dog of the year awards

-Scheduled itineraries for 150 + dog shows all over the world

-Created a world renowned Airedale Terrier, English Pointer, and Brussels Griffon breeding program

-Showed the top winning Airedale Terrier and French Bulldog in breed history

-Won Best in Show at many televised dog shows as well as The World Dog Show and the largest shows in the world like Montgomery Co, Westminster and Royal Canin

-I was sponsored by world recognized brands Purina and Royal Canin as well as made commercials for Fox Sports and Purina to represent the dog community to the general public