Jennifer Young
OFFICE MANAGER
Santa Clara,United States
Summary
Vibrant and resourceful Office/Facilities Manager with extensive expertise in office operations and personnel organization in a start-up environment. Results-driven, self-starter for process implementation or improvements to ensure a safe, and enjoyable work environment. Strong customer service oriented team player with an ability to build effective working relationships including C-level and confidential environments. Intuitive problem solver with successful planning and project management skills that excel in fast-pace environments.
Skills
Time Managementundefined
Overview
21
21
years of professional experience
Work History
Manager, Workplace Experience
Uniphore
Palo Alto, CA
02.2020 - 12.2022
- Prepared office for hybrid return to work post Covid-19 by following all CDC back to office county guidelines. No Covid exposures for over 11 months for employees coming into office.
- Revised Catered lunch program to app based program, saved 30% overall in wasted food.
- Negotiated on current lease for extension of another 18 months at 1.50 per sq. ft. reduced rent.
- Explored 7 offices for expansion purposes. Worked with Architect for final drawings.
- Participated in writing our company IIPP- Injury & Illness Prevention Program.
- Managed 4 Uniphore offices in US, facility vendors and managed facilities budget globally.
Office Manager
NIO
San Jose, CA
01.2007 - 11.2015
- Managed day to day operations of facility maintenance program to ensure cleanliness of entrances, corridors, restrooms, stairs, landings, cafe's, mother's room, and Vehicle lab.
- Soft opening of cafe / lobby/ road/ hallway completed and stocked in time for celebration with Mayor Licardo.
- Managed and set up all remote office locations in San Francisco.
- Re-branded from NEXTEV to our new company name NIO
- Planned from conception to tear down our company wide IPO event
- Planned and coordinated all facility enhancements new equipment, arrivals/ removals, personnel moves and area modifications.
- Maintain internal and external building appearance to high level of fit and finish quality.
- Purchased and project managed the installation of 6 dual ChargePoint charging stations for our 80 EV drivers, and managed online portal waitlist.
Facilities Manager
Imagine Communications
Sunnyvale, CA
02.2015 - 11.2015
- Upon acquisition, Facilities Manager was re-defined and retained
- De-branding of acquired company, re-branding of Imagine Communications
- Organized and managed 80 new employees, their furniture and their full server room from acquired company to pack up and move into original building.
Office/Facilities Manager
RGB Networks
Sunnyvale, CA
01.2007 - 02.2015
- Managed front desk personnel.
- Supported all offsite sales, FAE's, and SVP's with travel , team building, and onsite meetings
- Ensured security and emergency preparedness procedures were implemented properly
- Purchased all computers, laptops, AV and lab equipment for all departments
- Communicated and supervised all 3rd party vendors and tracked their COI's.
- Responsible for purchasing and distributing software licenses, ensuring compliancy.
- Teamed with IT & HR with onboarding and off-boarding processes.
- Managed all office reorganizations, moves, and construction projects and vendors involved.
- Launched and managed recycling program
- Negotiated with landlord to add charging station to building. It was installed at no cost to us.
- Notary Public, CPR, AED trained and certified.
Education
Bachelor of Science - Advertising/Mass Communications, Business Marketing
San Jose State University
San Jose, CATimeline
Manager, Workplace Experience
Uniphore
02.2020 - 12.2022
Facilities Manager
Imagine Communications
02.2015 - 11.2015
Office Manager
NIO
01.2007 - 11.2015
Office/Facilities Manager
RGB Networks
01.2007 - 02.2015
Bachelor of Science - Advertising/Mass Communications, Business Marketing
San Jose State University
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