Summary
Skills
Overview
Work History
Education
Timeline
Intern
Jennifer Young

Jennifer Young

OFFICE MANAGER
Santa Clara,United States

Summary

Vibrant and resourceful Office/Facilities Manager with extensive expertise in office operations and personnel organization in a start-up environment. Results-driven, self-starter for process implementation or improvements to ensure a safe, and enjoyable work environment. Strong customer service oriented team player with an ability to build effective working relationships including C-level and confidential environments. Intuitive problem solver with successful planning and project management skills that excel in fast-pace environments.

Skills

Time Managementundefined

Overview

21
21
years of professional experience

Work History

Manager, Workplace Experience

Uniphore
Palo Alto , CA
2020.02 - 2022.12
  • Prepared office for hybrid return to work post Covid-19 by following all CDC back to office county guidelines. No Covid exposures for over 11 months for employees coming into office.
  • Revised Catered lunch program to app based program, saved 30% overall in wasted food.
  • Negotiated on current lease for extension of another 18 months at 1.50 per sq. ft. reduced rent.
  • Explored 7 offices for expansion purposes. Worked with Architect for final drawings.
  • Participated in writing our company IIPP- Injury & Illness Prevention Program.
  • Managed 4 Uniphore offices in US, facility vendors and managed facilities budget globally.

Office Manager

NIO
San Jose , CA
2007.01 - 2015.11
  • Managed day to day operations of facility maintenance program to ensure cleanliness of entrances, corridors, restrooms, stairs, landings, cafe's, mother's room, and Vehicle lab.
  • Soft opening of cafe / lobby/ road/ hallway completed and stocked in time for celebration with Mayor Licardo.
  • Managed and set up all remote office locations in San Francisco.
  • Re-branded from NEXTEV to our new company name NIO
  • Planned from conception to tear down our company wide IPO event
  • Planned and coordinated all facility enhancements new equipment, arrivals/ removals, personnel moves and area modifications.
  • Maintain internal and external building appearance to high level of fit and finish quality.
  • Purchased and project managed the installation of 6 dual ChargePoint charging stations for our 80 EV drivers, and managed online portal waitlist.

Facilities Manager

Imagine Communications
Sunnyvale , CA
2015.02 - 2015.11
  • Upon acquisition, Facilities Manager was re-defined and retained
  • De-branding of acquired company, re-branding of Imagine Communications
  • Organized and managed 80 new employees, their furniture and their full server room from acquired company to pack up and move into original building.

Office/Facilities Manager

RGB Networks
Sunnyvale , CA
2007.01 - 2015.02
  • Managed front desk personnel.
  • Supported all offsite sales, FAE's, and SVP's with travel , team building, and onsite meetings
  • Ensured security and emergency preparedness procedures were implemented properly
  • Purchased all computers, laptops, AV and lab equipment for all departments
  • Communicated and supervised all 3rd party vendors and tracked their COI's.
  • Responsible for purchasing and distributing software licenses, ensuring compliancy.
  • Teamed with IT & HR with onboarding and off-boarding processes.
  • Managed all office reorganizations, moves, and construction projects and vendors involved.
  • Launched and managed recycling program
  • Negotiated with landlord to add charging station to building. It was installed at no cost to us.
  • Notary Public, CPR, AED trained and certified.

Education

Bachelor of Science - Advertising/Mass Communications, Business Marketing

San Jose State University
San Jose, CA

Timeline

Manager, Workplace Experience

Uniphore
2020.02 - 2022.12

Facilities Manager

Imagine Communications
2015.02 - 2015.11

Office Manager

NIO
2007.01 - 2015.11

Office/Facilities Manager

RGB Networks
2007.01 - 2015.02

Bachelor of Science - Advertising/Mass Communications, Business Marketing

San Jose State University
Jennifer YoungOFFICE MANAGER