Jennifer Young
OFFICE MANAGER
Santa Clara,United States
Summary
Vibrant and resourceful Office/Facilities Manager with extensive expertise in office operations and personnel organization in a start-up environment. Results-driven, self-starter for process implementation or improvements to ensure a safe, and enjoyable work environment. Strong customer service oriented team player with an ability to build effective working relationships including C-level and confidential environments. Intuitive problem solver with successful planning and project management skills that excel in fast-pace environments.
Skills
Time ManagementOffice Supplies and InventoryOrganization and PlanningAdministrative DutiesEvent PlanningOffice ManagementSelf StarterBusiness CommunicationsWorkflow ProcessesCustomer ServiceAdministrative ProceduresCustomer Relationship ManagementAdvanced MS Office Suite KnowledgeGoogle WorkspaceProject ManagementVerbal and Written Communication
Overview
21
21
years of professional experience
Work History
Manager, Workplace Experience
Uniphore
Palo Alto, CA
02.2020 - 12.2022
- Prepared office for hybrid return to work post Covid-19 by following all CDC back to office county guidelines. No Covid exposures for over 11 months for employees coming into office.
- Revised Catered lunch program to app based program, saved 30% overall in wasted food.
- Negotiated on current lease for extension of another 18 months at 1.50 per sq. ft. reduced rent.
- Explored 7 offices for expansion purposes. Worked with Architect for final drawings.
- Participated in writing our company IIPP- Injury & Illness Prevention Program.
- Managed 4 Uniphore offices in US, facility vendors and managed facilities budget globally.
Office Manager
NIO
San Jose, CA
01.2007 - 11.2015
- Managed day to day operations of facility maintenance program to ensure cleanliness of entrances, corridors, restrooms, stairs, landings, cafe's, mother's room, and Vehicle lab.
- Soft opening of cafe / lobby/ road/ hallway completed and stocked in time for celebration with Mayor Licardo.
- Managed and set up all remote office locations in San Francisco.
- Re-branded from NEXTEV to our new company name NIO
- Planned from conception to tear down our company wide IPO event
- Planned and coordinated all facility enhancements new equipment, arrivals/ removals, personnel moves and area modifications.
- Maintain internal and external building appearance to high level of fit and finish quality.
- Purchased and project managed the installation of 6 dual ChargePoint charging stations for our 80 EV drivers, and managed online portal waitlist.
Facilities Manager
Imagine Communications
Sunnyvale, CA
02.2015 - 11.2015
- Upon acquisition, Facilities Manager was re-defined and retained
- De-branding of acquired company, re-branding of Imagine Communications
- Organized and managed 80 new employees, their furniture and their full server room from acquired company to pack up and move into original building.
Office/Facilities Manager
RGB Networks
Sunnyvale, CA
01.2007 - 02.2015
- Managed front desk personnel.
- Supported all offsite sales, FAE's, and SVP's with travel , team building, and onsite meetings
- Ensured security and emergency preparedness procedures were implemented properly
- Purchased all computers, laptops, AV and lab equipment for all departments
- Communicated and supervised all 3rd party vendors and tracked their COI's.
- Responsible for purchasing and distributing software licenses, ensuring compliancy.
- Teamed with IT & HR with onboarding and off-boarding processes.
- Managed all office reorganizations, moves, and construction projects and vendors involved.
- Launched and managed recycling program
- Negotiated with landlord to add charging station to building. It was installed at no cost to us.
- Notary Public, CPR, AED trained and certified.
Education
Bachelor of Science - Advertising/Mass Communications, Business Marketing
San Jose State University
San Jose, CATimeline
Manager, Workplace Experience
Uniphore
02.2020 - 12.2022
Facilities Manager
Imagine Communications
02.2015 - 11.2015
Office Manager
NIO
01.2007 - 11.2015
Office/Facilities Manager
RGB Networks
01.2007 - 02.2015
Bachelor of Science - Advertising/Mass Communications, Business Marketing
San Jose State University