Experienced workers' compensation coordinator and front office manager with a strong focus on improving patient care through precise records management and efficient problem-solving. Demonstrated proficiency in medical billing and HIPAA compliance, ensuring adherence to regulations while enhancing operational efficiency. Skilled in building robust customer relationships and optimizing workflows in high-pressure settings.
Overview
28
28
years of professional experience
Work History
Worker's Comp Coordinator/ Front Office Manager
Precision Orthopedics & Sports Medicine
Irving, TX
03.1998 - Current
Collaborative process of assessment, planning facilitation, care coordination, evaluation, for work comp patients.
Front desk check in and check out patients.
Patient Scheduling & Coordination
Worker's Comp insurance Verification, Billing calling on claims disputes and appeals.
Medical Records Management (ROI), Release of Medical Records, Notary
Legal Documentation & Deposition Preparation
HIPPA Compliance
Microsoft Office Suite (Word, Excel, Outlook)
Community Outreach & Event Representation, Marketing for Precision Orthopedics
Multi-tasking in Fast-Paced Environment
File new Work Claims for Employee's
Maintained patient confidentiality and security of medical records in accordance with HIPAA guidelines.
Processed requests from attorneys, insurance companies, and government agencies for copies of medical records in accordance with legal requirements.
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