Jennifer Zapata
Bolingbrook,IL
Summary
Bilingual Administrative Process Auditor with 3 years of experience in the evaluation and improvement of operational processes in maquila environments. Expert in equipment supervision, quality and inventory data analysis, and legal documentation management. Skilled in project coordination and implementing practices to ensure regulatory compliance and operational efficiency. Trained to identify and resolve discrepancies, optimize administrative processes and ensure compliance with legal regulations. Standing out for solid analytical capacity, advanced organizational skills and effective communication in Spanish and English, facilitating collaboration between departments and clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coordinator of Services
Unysys De Colombia
08.2020 - 08.2021
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Gather relevant data from various sources for analysis.
- Act as a point of contact between work teams, departments and, in some cases, clients.
Administrative Assistant
Indulatex
03.2017 - 07.2019
- Data Collection: Gather relevant data on the quality of products and processes from different teams.
- Database Updating: Keep quality-related databases updated, ensuring that information is accurate and accessible.
- Team Management: Coordinate and supervise the activities of the three teams under your charge, ensuring that they follow established procedures and meet quality standards.
- Legal Documentation: Prepare and manage the necessary documentation for legal interventions related to the production department
- Analytical Skills: Ability to interpret and analyze quality data, inventories and legal matters.
Education
Some College (No Degree) - Administrative Assistance And Secretarial Science
Sena,colombia
Bogota,Colombia 01.2017 - 05.2017
Bachelor of Science - Social Work
Uniminuto
Bogota,colombia07.2021
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Critical Thinking
- Bilingual
- Document Control
- Microsoft Office
- Appointment Scheduling
Certification
- CAP - Certified Administrative Professional
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Coordinator of Services
Unysys De Colombia
08.2020 - 08.2021
Administrative Assistant
Indulatex
03.2017 - 07.2019
Some College (No Degree) - Administrative Assistance And Secretarial Science
Sena,colombia
01.2017 - 05.2017
Bachelor of Science - Social Work
Uniminuto