Jennifer Zarate-Ubaldo
Kent,Washington
Summary
Motivated and dependable professional with experience in customer service, cash handling, leadership, childcare, and cleaning service. Strong communication and teamwork skills with the ability to work efficiently under pressure. Experienced in working with diverse groups of people through retail, volunteer work, and leadership roles. Bilingual in English and Spanish with a passion for helping others and creating positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Babysitter
Self Employed
6227 S 237th St Kent, WA 98032
10.2025 - Current
- Provided attentive care and supervision for children in a safe environment.
- Developed engaging educational activities to enhance children's learning and creativity.
- Managed daily schedules, including meals, playtime, and rest periods effectively.
- Communicated regularly with parents regarding child development and daily activities.
- Adapted childcare techniques to meet individual needs of each child successfully.
- Maintained cleanliness and organization of play areas and materials consistently.
- Implemented safety protocols to ensure children's well-being during all activities.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
Housekeeping
Self Employed
03.2024 - Current
- Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal cleanliness.
- Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.
- Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
- Collaborated with housekeeping staff to ensure timely room availability and optimal cleanliness.
- Performed general housekeeping and cleaning tasks.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
Cashier
Grocery Outlet Bargain Market
17672 Southcenter Pkwy Tukwila, Wa 98188
02.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with inquiries and product locating to enhance shopping experience.
- Ensured cleanliness and organization of checkout area for optimal operations.
- Collaborated with team members to promote store sales and special promotions.
- Trained new hires on cash handling procedures and customer service protocols.
- Resolved customer complaints promptly, fostering a positive shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Sales Associate
Ross Dress for Less
17672 Southcenter Pkwy Tukwila, WA 98188
04.2023 - 09.2023
- Assisted customers in locating merchandise, enhancing shopping experience and satisfaction.
- Maintained store organization by restocking shelves and arranging displays according to visual merchandising standards.
- Operated point-of-sale system efficiently, processing transactions and handling cash with accuracy.
- Collaborated with team members to achieve daily sales goals through effective communication and support.
- Ensured cleanliness of sales floor and fitting rooms, contributing to a pleasant shopping environment.
- Adapted quickly to changing priorities during peak hours, maintaining service excellence under pressure.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Mount Rainier High School
22450 19th Ave S Des Moines, WA 98198-762306-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Relationship building
- Cash handling
- Cleaning techniques
- Time management skills
- Cleaning and sanitizing
- Refund handling
- Housekeeping and cleaning
- Basic housekeeping duties
- Restroom care
- Window washing
- Dusting proficiency
- Chemical handling
- Trash compacting
- Waste disposal management
- Skilled housekeeper
- Fast Learner
- Self-Motivated
- Adaptability
Certification
- CPR Certification
- Workers Permit
- Washington State Seal Of Biliteracy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Babysitter
Self Employed
10.2025 - Current
Cashier
Grocery Outlet Bargain Market
02.2025 - 07.2025
Housekeeping
Self Employed
03.2024 - Current
Sales Associate
Ross Dress for Less
04.2023 - 09.2023
High School Diploma -
Mount Rainier High School