Jennifer Zertuche
Retail/ Food maker
San Antonio,TX
Summary
I am seeking a company to offer my skills, I am a College graduate and want to use my customer service skills. I have a positive attitude, I’m a team leader and team player, who focuses on increasing sales and delivering a positive attitude and experience for customers. And very
professional with a strong background in customer service and food preparation, equipped to excel in fast-paced or slow environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals. I'm an enthusiastic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Crew Team Member
Bill Miller BBQ
San Antonio, TX
06.2023 - 11.2024
- Maintain kitchen, taking orders, food supply, and handling cash flow.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Accurately processed orders using point-of-sale systems while managing cash transactions.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Retail Sales Associate
Victoria Secret
San Antonio, TX
10.2024 - 02.2025
- Make Sales, handling cash flow, sale perfumes and under garments, for seasonal
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Make Sales, handling cash flow, sale perfumes and under garments, for seasonal temporary service worker.
Crew Team Member
Little Caesars Pizza
San Antonio, TX
01.2026 - 04.2026
- Prepared and cooked menu items according to established recipes and safety standards.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
- Collaborated with team members to meet peak service demands during busy shifts.
Crew Team Member
Taco Cabana
San Antonio, TX
04.2026 - 04.2026
- Operated cash register, processed transactions, and handled customer inquiries efficiently.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Processed orders and sent to kitchen employees for preparation.
- Checked guests' identification before serving alcoholic beverages.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Prepared food items according to safety and quality guidelines, ensuring consistency in presentation and taste.
Education
High School Diploma -
Penn Foster High School
San Antonio, TX03-2013
Registered Dental Assistant - undefined
Pima Medical Institute
05-2020
Associate of Science - Pre-Biology
Alamo College District/ SAC
San Antonio, TX12-2025
Skills
- Great customer service
- Teamwork
- Active listening
- Communicating
- Outgoing and friendly
- Multitasking
- Leadership skills
- Cash handling
- Professional attitude
- Order taking
- Safe food handling
- Cleanliness standards
- Food preparation
- Service prioritization
- Food safety practices
- Guest relations
- Supply restocking
- Food and beverage pairings
- Dining customer service
- Dish preparation
- Warm and friendly
- Cleaning and sanitizing
- Decision-making
- Team leadership
- Point of sale operation
- Teamwork and collaboration
- Retail sales
- Cash register operation
- Professional appearance
- Phone etiquette
- Fitting room maintenance
- Sales trends
- Fashion sense
- Reliable and responsible
- Honest and dependable
- Friendly and helpful
- Goal driven
- Multitasking Abilities
- Computer skills
- Calm under pressure
Accomplishments
- Collaborated with a team from Alamo College District in the development's of graduation with an Associates of Science degree.
Activities
I love being around people laughing, love, music, dance, and meeting new people, and most of all helping others. I like to go to the museums look at cathedral art and visit church on the weekends. I ride an electric scooter for fun while enjoying the outside environment and love raves.
Certification
- BLS Training -2026-2027
Languages
English
Full Professional
Spanish
Elementary
Timeline
Crew Team Member
Taco Cabana
04.2026 - 04.2026
Crew Team Member
Little Caesars Pizza
01.2026 - 04.2026
Retail Sales Associate
Victoria Secret
10.2024 - 02.2025
Crew Team Member
Bill Miller BBQ
06.2023 - 11.2024
Registered Dental Assistant - undefined
Pima Medical Institute
High School Diploma -
Penn Foster High School
Associate of Science - Pre-Biology
Alamo College District/ SAC