Mae Adams
Ellensburg
Summary
Hardworking job seeker with strong organizational and leadership skills. Proven ability to handle operational tasks efficiently and contribute to a productive work environment. Demonstrated teamwork and adaptability in fast-paced settings. Dependable candidate, successful at managing multiple priorities with a positive attitude. Light-hearted and friendly, with professional skills in customer service.
Overview
2
2
years of professional experience
Work History
Crew Team Member
McDonald's
08.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Became familiar with products to answer questions and make suggestions.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Arts - Graphic Design
Central Washington University
Ellensburg, WA06-2026
High School Diploma -
Ellensburg High School
Ellensburg, WA06-2022
Skills
- [WA] Food handler certified
- Great customer service
- Cashiering and cash handling
- Cleaning and sanitation
- Initiative-taking
- Crew leadership
- Interactive communication skills
- Beverage services
Timeline
Crew Team Member
McDonald's
08.2022 - Current
Bachelor of Arts - Graphic Design
Central Washington University
High School Diploma -
Ellensburg High School
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