Jennifer Ziemski

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Managed store personnel by delegating tasks and supervising daily operations.
• Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

• Solved problems timely and effectively, ensuring customer satisfaction.
• Managed day-to-day department operations with effective workflow coordination.
• Assisted operations manager with planning of routine operations and special projects.
• Supported daily operations by organizing office spaces for maximum functionality and ease of use.
• Provided administrative support with accurate document preparation and data entry.
• Collaborated with other departments to foster smooth operation of daily processes.
• Contributed to development of operational procedures to improve efficiency and accuracy.
• Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
• Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
• Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
• Streamlined operations by implementing efficient inventory management systems.
• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.

Going back in 2025 to complete my Bachelor's Degree in Social Work, after obtaining my Dorsey College certificate in Medical Assisting

Certificate of Completion will be completed July 2025

• Dean's List 1992-1996