Sabrina Irene
Los Angeles,CA
Summary
Experienced leader equipped to drive operational success and customer satisfaction. Adept in inventory management, sales strategies, and loss prevention. Strong focus on team collaboration and achieving results. Reliable and flexible, thriving in dynamic environments and adapting to changing needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Key Holder/Cashier
Juice Served Here
01.2021 - 04.2025
- Opened every morning and set up shop for customers
- Closed and cleaned shop thoroughly every evening
- Minimized financial errors by carefully counting drawer at the beginning and end of each shift
- Operated cash register
- Kept inventory and restocked produce as needed
- Helped kitchen staff with food prep and pressed juices
- Cleaned fruits and vegetables
Lead Barback
Oppa
09.2020 - 04.2025
- Welcomed guest with positive attitude
- Assisted bartender with drink preparation and service in fast-paced, high volume environment
- Knowledge of beers, wines, and classic cocktails
- Organized back bar area and restocked bottle beverages
- Washed used glassware and silver
- Cut, peeled and trimmed ingredients to refill garnish tray
- Backed up host with swift bussing and table resetting for new guest
- Maintained communication with staff at the bar
Call Center Customer Service Representative
Culligan
05.2018 - 06.2020
- Enhanced customer satisfaction by addressing inquiries and resolving complaints effectively.
- Managed inbound and outbound calls to resolve customer inquiries efficiently.
- Guided customers through onboarding and offered troubleshooting assistance when needed.
- Processed orders while identifying and capturing sales and upsell opportunities.
- Analyzed customer needs to recommend effective and appropriate solutions.
- Consistently recognized for exceeding performance targets on a monthly basis.
Front Desk Receptionist
DAS Beauty & Hair Spa
02.2015 - 01.2018
- Enhanced guest experience by welcoming them warmly upon arrival.
- Maintained cheerful and courteous demeanor, ensuring positive salon atmosphere.
- Anticipated guest needs, providing tailored assistance during their visit.
- Educated guests about salon services, promoting offerings and enhancing engagement.
- Managed appointments efficiently, coordinating schedules for multiple stylists.
- Prepared clients for services, ensuring readiness through thorough shampooing.
Education
High school diploma -
Skills
- Communications
- Customer Service
- Fast Learner
- Time management
- Bilingual
- Training and mentoring
- Cash handling
Certification
- Certified Audio Engineer (CEA)
- Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Key Holder/Cashier
Juice Served Here
01.2021 - 04.2025
Lead Barback
Oppa
09.2020 - 04.2025
Call Center Customer Service Representative
Culligan
05.2018 - 06.2020
Front Desk Receptionist
DAS Beauty & Hair Spa
02.2015 - 01.2018