Jennifer Soto
Summary
I am a hardworking, reliable, and motivated individual who is eager to learn and grow professionally. I work well with others, communicate effectively, and take pride in completing tasks to the best of my ability. I am adaptable, responsible, and willing to take on new challenges. I am looking for an opportunity where I can contribute to a team while gaining valuable experience and developing my skills.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Assistant Manager
Chino Alegre Food Services
Miami, FL
01.2015 - Current
- Facilitated communication between management and staff for smooth operation flow.
- Supervised daily operations of food service staff and kitchen activities.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in food preparation and assembly for various menu items.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Created a friendly atmosphere by greeting customers upon arrival.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Handled cash, credit, and debit transactions accurately and securely.
Cashier
Publix
Miami, FL
04.2021 - 09.2022
- Efficiently operated cash register, processing payments by cash, check, credit card, gift card, or automatic debit.
- Enhanced customer satisfaction through personalized service for each customer.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Collaborated with team members to facilitate seamless store operations.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Volunteer
Good News CARE CENTER
Homestead
02.2025 - 03.2025
- Assisted healthcare professionals during patient intake and assessment processes.
- Collaborated with staff to ensure efficient clinic operations and patient flow.
- Performed basic laboratory tests on blood samples under supervision of trained personnel.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Performed general cleaning duties, keeping work areas clean and organized.
- Helped transport patients and assisted with discharges.
- Assisted in the setup and operation of medical equipment under supervision.
Education
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL05-2020
Associate of Science - Nursing
Miami Dade College
Miami, FL09-2026
Skills
- Multitasking
- Communication
- Analytical and critical thinking
- Customer engagement
- Active listening
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
- Certified Nursing Assistant
- Cardiopulmonary Resuscitation
Affiliations
- Volunteered at Good News CARE CENTER - Homestead, FL
Timeline
Volunteer
Good News CARE CENTER
02.2025 - 03.2025
Cashier
Publix
04.2021 - 09.2022
Assistant Manager
Chino Alegre Food Services
01.2015 - Current
Associate of Arts - Criminal Justice
Miami Dade College
Associate of Science - Nursing
Miami Dade College