Jennifer A Mowery

• Reviewed and evaluated client applications for eligibility of public assistance programs. Operation of TEAMS phone system, usage of documents in Excel and Word. Manage multiple necessary tasks through a workload dashboard. Process changes reported by client or reported by electronic date sources. Preparing hearing packets and participating in appeal hearings. Discuss cases details and changes with clients from all walks of life. Handling of confidential information daily.

• Process Liheap applications for low income households to determine eligibility for grants to help with their heating costs through the winter. Also process CRISIS applications to help families who have had utilities terminated or are in threat of termination. Refer clients to other agencies to help resolve different types of Crisis issues. Handling of confidential information daily.

Helping members of all ages and walks of life sign up for memberships, answering multiple phone line system and transferring calls. Helping customers with difficulties during online registering process, Signing people up for classes. Filing, pulling files, data entry, tours for new members. Cash handling and handling of confidential information.

Food service duties included production of meals for 100-3000 students, cash handling, stocking shelves, cleaning pots, pans and kitchen to legal standards.

Paraprofessional duties were making copies, correcting papers, designated aid to special need students, correcting papers, make copies, teaching classes as instructed by teacher.

Crossing guard duties were making sure each student or person crossing at the school crosswalk make it across safely.

Operating cash register to cash out patrons from restaurant and hotel. Check in hotel guests, ordering supplies, cook, dish washer, baker, bus person, banquet preparation and serving.