Versatile and resourceful individual with educational, administrative, and customer service background, seeking a position where I can exhibit my skills, both independently as well as part of a team.
Overview
26
26
years of professional experience
Work History
Claims Specialist
State of Ohio - BWC
Canton, OH
04.2023 - Current
Maintains knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes. Investigates claims.
Contact injured parties and legal representatives to conduct interviews for analysis of claims.
Records Secretary
Jackson Township Police Department
Massillon, OH
08.2016 - 04.2023
Managed digital and hard copy Police criminal records and organized files in Emergitech, police software.
Adhered to Ohio Revised Code requirements to safeguard confidentiality. Managed front desk area.
Transcribed officers' notes and entered data into electronic management software using office equipment.
Managed incoming telephone calls, took messages and directed callers to personnel, courts, and legal.
Completed daily tasks of legal and administrative requests.