Jennifer Butler
Mount Joy,PA
Summary
Adept at enhancing food quality and kitchen efficiency, my tenure at Turkey Hill honed my skills in food safety oversight and sanitation, elevating meal preparation standards. Demonstrated exceptional leadership and customer service abilities, significantly improving crew performance and customer satisfaction. Certified in ServSafe, I excel in maintaining pristine working environments and optimizing food handling processes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cook
Turkey Hill
Mount Joy, PA
12.2023 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Crew Trainer
McDonald's
Manheim, PA
12.2014 - Current
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Followed health and safety guidelines for food preparation and service.
- Kept track of food waste and spoilage to ensure minimal loss.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
Cashier
Fuddruckers Restaurants LLC
Manheim, PA
07.2020 - 12.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Cashier
Giant Food Stores
Mount Joy
03.2019 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
Burger King
Elizabethtown, PA
09.1999 - 10.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Donegal High School
Mount Joy, PA06-1999
Skills
- Food handling
- Food safety oversight
- Sanitation
- Ingredients measuring
- ServSafe certified
- Cleaning and organization
- Baking
- Baking recipe improvements
Affiliations
- Volintier at the church bookstore
Certification
- ServSafe Certified
References
References available upon request.
Timeline
Cook
Turkey Hill
12.2023 - Current
Cashier
Fuddruckers Restaurants LLC
07.2020 - 12.2020
Cashier
Giant Food Stores
03.2019 - 07.2020
Crew Trainer
McDonald's
12.2014 - Current
Cashier
Burger King
09.1999 - 10.2013
High School Diploma -
Donegal High School